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Used eBook Business Economics Customer Service Books

Clients Forever: How Your Clients Can Build Your Business for You: How Your Clients Can Build Your Business for You Clients Forever: How Your...

Doug Carter
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Public Relations Cases: International Perspectives Public Relations Cases:...

Danny Moss (Editor), Barbara Desanto (Editor)
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Nuanced Account Management: Driving Excellence in B2B Sales Nuanced Account Management:...

Bala Shankar
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Breaking Through, 2nd Edition: Implementing Disruptive Customer Centricity Breaking Through, 2nd Edition...

S. Vandermerwe
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The Passenger Experience of Air Travel: A Critical Approach The Passenger Experience of...

Jennie Small
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Project Stakeholder Management Project Stakeholder Management

Pernille Eskerod
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Superior Customer Value: Strategies for Winning and Retaining Customers Superior Customer Value:...

Art Weinstein
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Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback Pay Attention!: How to Listen...

Ann Thomas, Jill Applegate
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In Search of Hospitality In Search of Hospitality

Conrad Lashley, Alison Morrison
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Customer Service Essentials: Lessons for Africa and Beyond Customer Service Essentials:...

Robert Hinson
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Customer Relationship Management Customer Relationship...

Ed Peelen
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The 24-Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy The 24-Hour Customer: New...

Adrian C Ott
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Handbook of Research on Customer Engagement Handbook of Research on...

Linda D Hollebeek (Editor), David E Sprott (Editor)
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Advances in National Brand and Private Label Marketing: Eighth International Conference, 2021 Advances in National Brand...

Francisco J. Mart?nez-L?pez (Editor), Juan Carlos Gßzquez-Abad (Editor)
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Customer Loyalty Programmes and Clubs Customer Loyalty Programmes...

Stephan A Butscher
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Listening to the Voice of the Market: How to Increase Market Share and Satisfy Current Customers Listening to the Voice of the...

R Eric Reidenbach
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Handbook of Services Marketing and Management Handbook of Services...

Teresa A Swartz (Editor), Dawn Iacobucci (Editor)
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Internal Marketing: Your Company's Next Stage of Growth Internal Marketing: Your...

William Winston, Dennis J Cahill
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The Chinese Way The Chinese Way

Min Ding, Jie Xu
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Wired and Dangerous: How Your Customers Have Changed and What to Do about It Wired and Dangerous: How Your...

Chip R Bell, John R Patterson
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The Art of Mastering Sales Management The Art of Mastering Sales...

Thomas A Cook
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Statistical Methods in Customer Relationship Management Statistical Methods in...

V Kumar
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Generation Ageless: How Baby Boomers Are Changing the Way We Live Today...and They're Just Getting Started Generation Ageless: How Baby...

J Walker Smith, Ph.D., Ann S Clurman
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Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing and Reporting Customer Satisfaction Measurement Programs Improving Your Measurement of...

Terry G. Vavra
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