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Business Economics Customer Service Books

Building a Storybrand: Clarify Your Message So Customers Will Listen Building a Storybrand:...

Donald Miller
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eBook from $13.99

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail The Innovator's Dilemma: When...

Clayton M Christensen
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eBook from $27.99

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development New Sales. Simplified.: The...

Mike Weinberg
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eBook from $9.99

Raving Fans Raving Fans

Ken Blanchard, Sheldon Bowles
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Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service Be Our Guest-Revised and...

The Disney Institute
Buy from $0.99

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise Excellence Wins: A No...

Horst Schulze
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eBook from $14.99

Value Proposition Design: How to Create Products and Services Customers Want Value Proposition Design: How...

Alexander Osterwalder, Yves Pigneur
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eBook from $21.00

The Disease to Please: Curing the People-Pleasing Syndrome The Disease to Please: Curing...

Harriet B Braiker
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eBook from $16.95

Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney Creating Magic: 10 Common...

Lee Cockerell
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Escaping the Build Trap: How Effective Product Management Creates Real Value Escaping the Build Trap: How...

Melissa Perri
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eBook from $33.99

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results The Challenger Customer:...

Brent Adamson
Buy from $1.78

7l: The Seven Levels of Communication: Go from Relationships to Referrals 7l: The Seven Levels of...

Michael J Maher
Buy from $1.25

How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients How to Become a Rainmaker:...

Jeffrey J Fox
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Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect Unreasonable Hospitality: The...

Will Guidara
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Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days Never Lose a Customer Again:...

Joey Coleman
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Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Customer Success: How...

Nick Mehta, Dan Steinman
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eBook from $18.00

Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty Getting Naked: A Business...

Patrick Lencioni
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Know What You're FOR: A Growth Strategy for Work, An Even Better Strategy for Life Know What You're FOR: A...

Jeff Henderson
Buy from $1.93
eBook from $13.49

Delivering Happiness: A Path to Profits, Passion, and Purpose Delivering Happiness: A Path...

Tony Hsieh
Buy from $1.21

Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business Superfans: The Easy Way to...

Pat Flynn
Buy from $8.14

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth for Your Company The Customer Success...

Ashvin Vaidyanathan, Ruben Rabago
Buy from $10.06
eBook from $19.00

The Ultimate Sales Letter: Attract New Customers. Boost Your Sales The Ultimate Sales Letter:...

Dan S Kennedy
Buy from $1.36

The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company The Seven Pillars of Customer...

Wayne McCulloch
Buy from $10.36

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World The Ultimate Question 2.0 ...

Fred Reichheld, Rob Markey
Buy from $1.26
eBook from $34.99

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