Skip to main content alibris logo

eBook Business Economics Customer Service Books

Building a Storybrand: Clarify Your Message So Customers Will Listen Building a Storybrand:...

Donald Miller
Buy from $4.60
eBook from $13.99

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail The Innovator's Dilemma: When...

Clayton M Christensen
Buy from $3.68
eBook from $27.99

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development New Sales. Simplified.: The...

Mike Weinberg
Buy from $1.46
eBook from $9.99

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise Excellence Wins: A No...

Horst Schulze
Buy from $2.07
eBook from $14.99

Value Proposition Design: How to Create Products and Services Customers Want Value Proposition Design: How...

Alexander Osterwalder, Yves Pigneur
Buy from $4.70
eBook from $21.00

The Disease to Please: Curing the People-Pleasing Syndrome The Disease to Please: Curing...

Harriet B Braiker
Buy from $1.55
eBook from $16.95

Escaping the Build Trap: How Effective Product Management Creates Real Value Escaping the Build Trap: How...

Melissa Perri
Buy from $5.94
eBook from $33.99

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Customer Success: How...

Nick Mehta, Dan Steinman
Buy from $1.70
eBook from $18.00

Know What You're FOR: A Growth Strategy for Work, An Even Better Strategy for Life Know What You're FOR: A...

Jeff Henderson
Buy from $1.93
eBook from $13.49

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth for Your Company The Customer Success...

Ashvin Vaidyanathan, Ruben Rabago
Buy from $9.95
eBook from $19.00

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World The Ultimate Question 2.0 ...

Fred Reichheld, Rob Markey
Buy from $1.26
eBook from $34.99

The Innovators Solution: Creating and Sustaining Successful Growth The Innovators Solution:...

Clayton M Christensen
Buy from $1.38
eBook from $34.95

Attracting Perfect Customers: The Power of Strategic Synchronicity Attracting Perfect Customers:...

Stacey Hall, Jan Brogniez
Buy from $1.65
eBook from $4.50

Designing Experiences Designing Experiences

J. Robert Rossman, Mathew D. Duerden
Buy from $21.09
eBook from $10.50

This is Service Design Doing: Applying Service Design Thinking in the Real World This is Service Design Doing:...

Marc Stickdorn, Markus Edgar Hormess
Buy from $22.26
eBook from $42.99

Uncommon Service: How to Win by Putting Customers at the Core of Your Business Uncommon Service: How to Win...

Frances Frei, Anne Morriss
Buy from $1.99
eBook from $29.95

Mapping Experiences: A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams Mapping Experiences: A...

James Kalbach
Buy from $17.14
eBook from $47.99

The Experience Economy, with a New Preface by the Authors: Competing for Customer Time, Attention, and Money The Experience Economy, with...

B Joseph Pine II, James H Gilmore
Buy from $3.37
eBook from $31.99

No Forms. No Spam. No Cold Calls.: The Next Generation of Account-Based Sales and Marketing No Forms. No Spam. No Cold...

Latan? Conant
Buy from $19.82
eBook from $19.00

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company The New Gold Standard: 5...

Joseph Michelli
Buy from $2.98
eBook from $19.46

The Million-Dollar Financial Advisor: Powerful Lessons and Proven Strategies from Top Producers The Million-Dollar Financial...

David J Mullen Jr
Buy from $1.91
eBook from $18.49

How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services How Clients Buy: A Practical...

Tom McMakin, Doug Fletcher
Buy from $3.10
eBook from $19.00

The Power of Understanding People: The Key to Strengthening Relationships, Increasing Sales, and Enhancing Organizational Performance The Power of Understanding...

Dave Mitchell
Buy from $2.95
eBook from $16.00

The Customer-Base Audit: The First Step on the Journey to Customer Centricity The Customer-Base Audit: The...

Peter Fader, Bruce G S Hardie
Buy from $16.13
eBook from $24.99

  1. < Prev
  2. 1
  3. 2
  4. 3
  5. ...
  6. 21
  7. Next >