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Consumer satisfaction Books

Building a Brand Image Through Electronic Customer Relationship Management Building a Brand Image...

Arshi Naim (Editor), Sandeep Kumar Kautish (Editor)
Buy from $191.24

Satisfied Customer Satisfied Customer

Claes Fornell
Buy from $4.11

Marketing for Keeps: Building Your Business by Retaining Your Customers Marketing for Keeps: Building...

Carla B Furlong
Buy from $15.99

Achieving Brand Loyalty in China through After-Sales Services: With a Particular Focus on the Influences of Cultural Determinants Achieving Brand Loyalty in...

Alexander Fra?
Buy from $51.65
eBook from $16.50

Mass Customization for Personalized Communication Environments: Integrating Human Factors Mass Customization for...

Constantinos Mourlas
Buy from $14.99

The People Measurement Manual: Measuring Attitudes, Behaviours and Beliefs in Your Organization The People Measurement Manual...

David Wealleans
Buy from $107.85

AMA Handbook for Customer Satisfaction AMA Handbook for Customer...

Alan F Dutka
Buy from $3.90

Amaze Your Customers!: Creative Tips on Winning & Keeping Your Customers Amaze Your Customers!:...

Daniel Zanetti
Buy from $36.78

Handbook of Research on Strategic Retailing of Private Label Products in a Recovering Economy Handbook of Research on...

M?nica G?mez-Suarez (Editor), Mar?a Pilar Mart?nez-Ruiz (Editor)
Buy from $332.15
eBook from $330.00

Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions Managing Customer Value:...

Bill Dodds
Buy from $62.31

The Butterfly Customer: Capturing the Loyalty of Today's Elusive Consumer The Butterfly Customer:...

Susan M O'Dell, Joan A Pajunen
Buy from $5.03

Smart Business Solutions: Direct Marketing and Customer Management Smart Business Solutions:...

Doug Gantenbein
Buy from $34.08

Customer Relationship Management Customer Relationship...

John Fraser-Robinson
Buy from $13.00

Value and Strategy: Competing Successfully in the Nineties Value and Strategy: Competing...

Michael H Shenkman
Buy from $101.99

Whose Standards?: Consumer and Professional Standards in Health Care Whose Standards?: Consumer...

Charlotte Williamson
Buy from $78.39

Customer Responsive Management: The Flexible Advantage Customer Responsive...

Frank Davis, Karl Manrodt
Buy from $0.99

Continuous Business Improvement: Linking the Key Improvement Processes for Your Critical Long-Term Success Continuous Business...

Barry Povey
Buy from $38.09

Magnet Marketing: The Ultimate Strategy for Attracting and Holding Customers Magnet Marketing: The...

John R Graham, PhD
Buy from $3.00

Beyond Patient Satisfaction: Building Patient Loyalty Beyond Patient Satisfaction:...

Robin E Scott MacStravic
Buy from $20.69

Customer First: A Strategy for Quality Service Customer First: A Strategy...

Denis Walker
Buy from $19.49

Win the Value Revolution Win the Value Revolution

Robert Tucker, Helmut Reuter
Buy from $1.99

The Innovation Edge: Creating Strategic Breakthroughs Using the Voice of the Customer The Innovation Edge: Creating...

Thomas F Wallace, Tom F Wallace
Buy from $8.38

Quality Customer Service Quality Customer Service

William B Martin
Buy from $2.92

How to Return Just about Anything How to Return Just about...

Patricia Forst
Buy from $5.08

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