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Blog

Joan A Pajunen

Pajunen is principal in Service Dimensions, a consulting company specializing in the retail and service sectors.

Joan A Pajunen book subjects

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Joan A Pajunen's Featured Books

The Butterfly Customer: Capturing the Loyalty of Today's Elusive Consumer

The Butterfly Customer:...

The Butterfly Customer: Capturing the Loyalty of Today's Elusive Customer

The Butterfly Customer:...

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