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Customer services Books

Building a Storybrand: Clarify Your Message So Customers Will Listen Building a Storybrand:...

Donald Miller
Buy from $3.54
eBook from $13.99

Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service Be Our Guest-Revised and...

The Disney Institute
Buy from $1.46

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail The Innovator's Dilemma: When...

Clayton M Christensen
Buy from $3.68
eBook from $27.99

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development New Sales. Simplified.: The...

Mike Weinberg
Buy from $1.46
eBook from $9.99

Raving Fans Raving Fans

Ken Blanchard, Sheldon Bowles
Buy from $1.27

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise Excellence Wins: A No...

Horst Schulze
Buy from $2.21
eBook from $14.99

Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect Unreasonable Hospitality: The...

Will Guidara
Buy from $11.54

Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney Creating Magic: 10 Common...

Lee Cockerell
Buy from $1.54

Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty Getting Naked: A Business...

Patrick Lencioni
Buy from $0.99

Delivering Happiness: A Path to Profits, Passion, and Purpose Delivering Happiness: A Path...

Tony Hsieh
Buy from $1.21

The Disease to Please: Curing the People-Pleasing Syndrome The Disease to Please: Curing...

Harriet B Braiker
Buy from $1.55
eBook from $16.95

The Ultimate Sales Letter: Attract New Customers. Boost Your Sales The Ultimate Sales Letter:...

Dan S Kennedy
Buy from $1.36

The Service Culture Handbook: A Step-By-Step Guide to Getting Your Employees Obsessed with Customer Service The Service Culture Handbook:...

Jeff Toister
Buy from $4.95

Value Proposition Design: How to Create Products and Services Customers Want Value Proposition Design: How...

Alexander Osterwalder, Yves Pigneur
Buy from $4.39
eBook from $21.00

Escaping the Build Trap: How Effective Product Management Creates Real Value Escaping the Build Trap: How...

Melissa Perri
Buy from $5.81
eBook from $33.99

7l: The Seven Levels of Communication: Go from Relationships to Referrals 7l: The Seven Levels of...

Michael J Maher
Buy from $1.25

Fish!: A Proven Way to Boost Morale and Improve Results Fish!: A Proven Way to Boost...

Stephen Lundin, PhD, Harry Paul
Buy from $2.14

How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients How to Become a Rainmaker:...

Jeffrey J Fox
Buy from $0.99

Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days Never Lose a Customer Again:...

Joey Coleman
Buy from $2.76

Uncommon Service: How to Win by Putting Customers at the Core of Your Business Uncommon Service: How to Win...

Frances Frei, Anne Morriss
Buy from $1.99
eBook from $29.95

The Innovators Solution: Creating and Sustaining Successful Growth The Innovators Solution:...

Clayton M Christensen
Buy from $1.43
eBook from $34.95

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results The Challenger Customer:...

Brent Adamson
Buy from $1.78

The User Experience Team of One: A Research and Design Survival Guide The User Experience Team of...

Leah Buley
Buy from $30.92

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Customer Success: How...

Nick Mehta, Dan Steinman
Buy from $1.70
eBook from $18.00

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