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New Hardcover Consumer satisfaction Books

INSPIRED: How to Create Tech Products Customers Love INSPIRED: How to Create Tech...

Marty Cagan
Buy new from $10.67
eBook from $18.00

The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback The Lean Product Playbook:...

Dan Olsen
Buy new from $22.74
eBook from $22.00

Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption Unlocking the Customer Value...

Thales S Teixeira, Greg Piechota
Buy new from $9.73

The Must-Have Customer: 7 Steps to Winning the Customer You Haven't Got The Must-Have Customer: 7...

Robert Gordman, Armin Brott
Buy new from $78.81

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth for Your Company The Customer Success...

Ashvin Vaidyanathan, Ruben Rabago
Buy new from $16.84
eBook from $19.00

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Exceptional Service,...

Leonardo Inghilleri, Micah Solomon
Buy new from $6.27
eBook from $21.95

Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know Customer Satisfaction Is...

Jeffrey Gitomer
Buy new from $6.60

The Experience: The 5 Principles of Disney Service and Relationship Excellence The Experience: The 5...

Bruce Loeffler, Brian Church
Buy new from $19.53
eBook from $17.00

Now... Build a Great Business!: 7 Ways to Maximize Your Profits in Any Market Now... Build a Great Business...

Mark Thompson, DVM, Brian Tracy
Buy new from $22.39

Excellence Every Day: Make the Daily Choice--Inspire Your Employees and Amaze Your Customers Excellence Every Day: Make...

Lior Arussy
Buy new from $101.01
eBook from $4.99

Organizational Behavior: Improving Performance and Commitment in the Workplace Organizational Behavior:...

Jason Colquitt, Jeffery LePine
Buy new from $76.95

Success is Assured: Satisfy Your Customers On Time and On Budget by Optimizing Decisions Collaboratively Using Reusable Visual Models Success is Assured: Satisfy...

Penny W Cloft, Michael N Kennedy
Buy new from $51.61

Building Great Customer Experiences Building Great Customer...

Colin Shaw, John Ivens
Buy new from $27.99
eBook from $16.50

Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies Measuring Customer Experience...

Philipp Klaus
Buy new from $32.32
eBook from $16.50

Zingerman's Guide to Giving Great Service Zingerman's Guide to Giving...

Ari Weinzweig
Buy new from $26.74

Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet Uplifting Service: The Proven...

Ron Kaufman
Buy new from $96.42

I'll Be Back: How to Get Customers to Come Back Again & Again I'll Be Back: How to Get...

Shep Hyken
Buy new from $59.82

The Simple Truths of Service: Inspired by Johnny the Bagger The Simple Truths of Service:...

Ken Blanchard, Barbara Glanz
Buy new from $12.72
eBook from $16.99

Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences Making Meaning: How...

Steve Diller, Nathan Shedroff
Buy new from $98.63

Organizational Behavior: Improving Performance and Commitment in the Workplace Organizational Behavior:...

Jason Lepine Colquitt, Jeffrey Lepine
Buy new from $362.66

The New Rules of Retail: Competing in the World's Toughest Marketplace The New Rules of Retail:...

Robin Lewis, Michael Dart
Buy new from $17.52

Ask & Deliver: Discover the Heart of Your Business by Listening to the Voice of Your Customers Ask & Deliver: Discover the...

Mary Ann O'Brien
Buy new from $21.22

The Dollarization Discipline: How Smart Companies Create Customer Value...and Profit from It The Dollarization Discipline:...

Jeffrey J Fox, Richard C Gregory
Buy new from $28.29

If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently If Disney Ran Your Hospital:...

Fred Lee
Buy new from $99.83

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