Micah Solomon

Micah Solomon is a customer service consultant and turnaround expert, trainer, eLearning training designer, and keynote speaker. He's known nationally and globally for his step-by-step customer service improvement approach to transforming customer service from a source of frustration to a builder of customer engagement, loyalty, and word-of-mouth marketing and praise. Inc . magazine has named Micah "The World's #1 Customer Service Turnaround Expert."

Micah Solomon is a customer service consultant and turnaround expert, trainer, eLearning training designer, and keynote speaker. He's known nationally and globally for his step-by-step customer service improvement approach to transforming customer service from a source of frustration to a builder of customer engagement, loyalty, and word-of-mouth marketing and praise. Inc . magazine has named Micah "The World's #1 Customer Service Turnaround Expert." See less