Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

"This smart primer on customer service strategy is a must-read for managers and anyone interested in transforming their interactions with clients. "Exceptional Service, Exceptional Profit" is a manual for winning customer loyalty that actually inspires."-- Daniel H. Pink, author of "A Whole New Mind." Read More

"This smart primer on customer service strategy is a must-read for managers and anyone interested in transforming their interactions with clients. "Exceptional Service, Exceptional Profit" is a manual for winning customer loyalty that actually inspires."-- Daniel H. Pink, author of "A Whole New Mind." Read Less

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  	This is a digital edition of this title. Buy eBook Lifetime Access: $11.99 Title: Exceptional Service, Exceptional Profit by Leonardo Inghilleri; Micah Solomon Publisher: AMACOM (American Management Association) Print ISBN: 9780814415382, 0814415385 eText ISBN: 9780814415399 Edition: 2010 1st edition Format: PDF eBook	$11.99 Buy eBook This is a digital eBook Nothing will be shipped to you Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices Most eBooks are returnable within 14 days of purchase Questions? See our eBook FAQ