Skip to main content alibris logo

Business Economics Customer Service Books

No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits No B.S. Guide to Maximum...

Dan S Kennedy, Shaun Buck
Buy from $1.89
eBook from $9.99

The Positive Coach Approach: Call Center Coaching for High Performance The Positive Coach Approach:...

Sally Cordova, Judy McKee, Ma
Buy from $1.34

Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results Leading the Customer...

Brad Cleveland, Scott McKain (Foreword by)
Buy from $9.48
eBook from $38.99

Making Rain: The Secrets of Building Lifelong Client Loyalty Making Rain: The Secrets of...

Andrew Sobel
Buy from $2.88

Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare Zero Harm: How to Achieve...

Craig Clapper, James Merlino
Buy from $1.99
eBook from $31.50

Specialty Shop Retailing: How You Can Succeed in Today's Market Specialty Shop Retailing: How...

Carol L Schroeder
Buy from $3.25

PCI DSS: A Pocket Guide PCI DSS: A Pocket Guide

Alan Calder, Nicki Carter
Buy from $14.58
eBook from $7.50

The Experience: The 5 Principles of Disney Service and Relationship Excellence The Experience: The 5...

Bruce Loeffler, Brian Church
Buy from $3.75
eBook from $17.00

The Little Customer Service Book: A Common Sense Guide to Helping People The Little Customer Service...

Rick Grassi, Judah Dobin (Illustrator)
Buy from $6.24

Selling Above and Below the Line: Convince the C-Suite. Win Over Management. Secure the Sale. Selling Above and Below the...

William Miller
Buy from $2.10
eBook from $16.49

Managing Customer Value: Creating Quality and Service That Customers Can See Managing Customer Value:...

Bradley T Gale
Buy from $1.26

There's a Customer Born Every Minute: P.T. Barnum's Amazing 10 Rings of Power for Creating Fame, Fortune, and a Business Empire Today -- Guaranteed! There's a Customer Born Every...

Joe Vitale, Jeffrey Gitomer (Foreword by)
Buy from $2.78

The Nordstrom Way to Customer Service Excellence: The Handbook for Becoming the "Nordstrom" of Your Industry The Nordstrom Way to Customer...

Robert Spector, Patrick D McCarthy
Buy from $0.99

Discovering the Soul of Service Discovering the Soul of...

Leonard L Berry
Buy from $1.25

What Clients Love: A Field Guide to Growing Your Business What Clients Love: A Field...

Harry Beckwith
Buy from $0.99

Digital Customer Service: Transforming Customer Experience for an On-Screen World Digital Customer Service:...

Rick Delisi, Dan Michaeli
Buy from $1.99
eBook from $19.00

All Business is Show Business: Strategies for Earning Standing Ovations from Your Customers All Business is Show Business...

Scott McKain
Buy from $1.63

Be Our Guest: Perfecting the Art of Customer Service Be Our Guest: Perfecting the...

The Disney Institute, Theodore Kinni
Buy from $1.02

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine Chief Customer Officer 2.0:...

Jeanne Bliss
Buy from $2.53

Practical Salesforce Architecture: Understanding and Deploying the Salesforce Ecosystem for the Enterprise Practical Salesforce...

Paul McCollum
Buy from $32.28
eBook from $47.99

Customer Service Management Training 101: Quick and Easy Techniques That Get Great Results Customer Service Management...

Renee Evenson
Buy from $2.67
eBook from $24.00

Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty Keep Your Customers: How to...

Ali Cudby
Buy from $1.11

A Piece of the Pie: The Story of Customer Service at Publix A Piece of the Pie: The Story...

Joseph W Carvin, Charles Jenkins (Foreword by)
Buy from $10.27

The Complete Customer Service Letter Book The Complete Customer Service...

Edward W. Werz
Buy from $49.80

  1. < Prev
  2. 1
  3. ...
  4. 20
  5. 21
  6. Next >