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New Business Economics Customer Service Books

Building a Storybrand: Clarify Your Message So Customers Will Listen Building a Storybrand:...

Donald Miller
Buy new from $14.85
eBook from $13.99

Raving Fans Raving Fans

Ken Blanchard, Sheldon Bowles
Buy new from $4.87

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail The Innovator's Dilemma: When...

Clayton M Christensen
Buy new from $8.95
eBook from $27.99

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development New Sales. Simplified.: The...

Mike Weinberg
Buy new from $9.14
eBook from $9.99

Value Proposition Design: How to Create Products and Services Customers Want Value Proposition Design: How...

Alexander Osterwalder, Yves Pigneur
Buy new from $9.30
eBook from $21.00

Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service Be Our Guest-Revised and...

The Disney Institute
Buy new from $14.58

The Disease to Please: Curing the People-Pleasing Syndrome The Disease to Please: Curing...

Harriet B Braiker
Buy new from $13.93
eBook from $16.95

Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty Getting Naked: A Business...

Patrick Lencioni
Buy new from $6.45

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise Excellence Wins: A No...

Horst Schulze
Buy new from $14.99
eBook from $14.99

7l: The Seven Levels of Communication: Go from Relationships to Referrals 7l: The Seven Levels of...

Michael J Maher
Buy new from $8.46

Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney Creating Magic: 10 Common...

Lee Cockerell
Buy new from $10.12

Delivering Happiness: A Path to Profits, Passion, and Purpose Delivering Happiness: A Path...

Tony Hsieh
Buy new from $5.12

Escaping the Build Trap: How Effective Product Management Creates Real Value Escaping the Build Trap: How...

Melissa Perri
Buy new from $23.02
eBook from $33.99

Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days Never Lose a Customer Again:...

Joey Coleman
Buy new from $9.72

The Experience Economy, with a New Preface by the Authors: Competing for Customer Time, Attention, and Money The Experience Economy, with...

B Joseph Pine II, James H Gilmore
Buy new from $20.49
eBook from $31.99

Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect Unreasonable Hospitality: The...

Will Guidara
Buy new from $17.75

What Should We Do?: How to Win Clients, Double Profit & Grow Your Home Service Sales What Should We Do?: How to...

Joe Crisara
Buy new from $22.33

How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients How to Become a Rainmaker:...

Jeffrey J Fox
Buy new from $2.64

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Customer Success: How...

Nick Mehta, Dan Steinman
Buy new from $5.29
eBook from $18.00

Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business Superfans: The Easy Way to...

Pat Flynn
Buy new from $9.99

Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer Customers for Life: How to...

Carl Sewell, Paul B Brown
Buy new from $11.22

No Forms. No Spam. No Cold Calls.: The Next Generation of Account-Based Sales and Marketing No Forms. No Spam. No Cold...

Latan? Conant
Buy new from $21.85
eBook from $19.00

The Service Culture Handbook: A Step-By-Step Guide to Getting Your Employees Obsessed with Customer Service The Service Culture Handbook:...

Jeff Toister
Buy new from $12.04

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results The Challenger Customer:...

Brent Adamson
Buy new from $10.61

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