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Customer Relationship Management Customer Relationship...

John Fraser-Robinson
Buy from $13.00

Value and Strategy: Competing Successfully in the Nineties Value and Strategy: Competing...

Michael H Shenkman
Buy from $101.99

Whose Standards?: Consumer and Professional Standards in Health Care Whose Standards?: Consumer...

Charlotte Williamson
Buy from $78.39

Customer Responsive Management: The Flexible Advantage Customer Responsive...

Frank Davis, Karl Manrodt
Buy from $0.99

Perceived Quality of Mobile Services: A Segment-Specific Analysis Perceived Quality of Mobile...

Wirtschaftsuniversit?t Wien (Editor), Astrid Dickinger
Buy from $42.95

High Value, Low Cost: How to Create Profitable Customer Delight High Value, Low Cost: How to...

Brian Plowman
Buy from $15.05

In Charge of Customer Satisfaction In Charge of Customer...

Roger Cartwright, George Green
Buy from $2.48

Word of Mouth Advertising in the Real World Word of Mouth Advertising in...

Godfrey Harris
Buy from $18.97

The Customer Satisfaction Audit The Customer Satisfaction...

Abram Bluestein
Buy from $43.70

Sustainable Success with Stakeholders: The Untapped Potential Sustainable Success with...

Sybille Sachs, Edwin R?hli
Buy from $11.09
eBook from $27.00

101 Ways to Promote Your Business 101 Ways to Promote Your...

Godfrey Harris
Buy from $53.69

Satisfaction with Life and Service Delivery in Eastern Europe and the Former Soviet Union: Some Insights from the 2006 Life in Transition Survey Satisfaction with Life and...

Salman Zaidi, Asad Alam
Buy from $20.12

Quality Customer Service Quality Customer Service

William B Martin
Buy from $2.50

Customer Service in Health Care Customer Service in Health...

Wendy Leebov, Ed.D.
Buy from $83.14

How to Return Just about Anything How to Return Just about...

Patricia Forst
Buy from $5.08

The Value Network: Integrating the Five Critical Processes That Create Customer Satisfaction The Value Network:...

Louis J De Rose
Buy from $1.26

Excellence achieved : customer service blueprints for action from 50 leading companies. Excellence achieved :...

Bureau of Business Practice
Buy from $7.99

Operations strategies for competitive advantage : text and cases Operations strategies for...

E. C. Etienne-Hamilton
Buy from $4.17

Quality Service: How America's Top Companies Are Competing in the Customer-Service Revolution - And How You Can Too Quality Service: How America...

D Keith Denton, Ph.D.
Buy from $7.99

Keeping the Customer Satisfied: A Guide to Field Service Keeping the Customer...

Kodak, Eastman Kodak Company
Buy from $30.00

Redefining What's Essential to Business Performance: Pathways to Productivity, Quality, and Service Redefining What's Essential...

Leonard R Sayles
Buy from $48.22

Closing the Gap: The Handbook for Total Quality Implementation Closing the Gap: The Handbook...

Leslie L Kossoff
Buy from $126.61

Customer Crisis: Turning an Unhappy Customer Into a Life-Long Client Customer Crisis: Turning an...

Phillip Mahfood
Buy from $16.00

Putting Customers First '95: Standards for Serving the American People Putting Customers First '95:...

National Performance Review
Buy from $36.00

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