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New Release New Consumer satisfaction Books

The Brand Benefits Playbook: Why Customers Aren't Buying What You're Selling--And What to Do about It The Brand Benefits Playbook:...

Allen Weiss, Deborah J Macinnis
Buy new from $20.03

Shopping Centre Marketing: Value Creation and Customer Engagement Shopping Centre Marketing:...

Piotr Krowicki, Grzegorz Maciejewski
Buy new from $159.70
eBook from $30.25

Small Business Management: Creating a Sustainable Competitive Advantage Small Business Management:...

Timothy S Hatten
Buy new from $182.55
eBook from $65.00

Ask & Deliver: Discover the Heart of Your Business by Listening to the Voice of Your Customers Ask & Deliver: Discover the...

Mary Ann O'Brien
Buy new from $21.22

Sustainable Consumption Experience and Business Models in the Modern World Sustainable Consumption...

Maria Amélia Machado Carvalho (Editor), Maria Antónia Rodrigues (Editor)
Buy new from $241.56
eBook from $240.00

Surplus-Enjoyment: A Guide for the Non-Perplexed Surplus-Enjoyment: A Guide...

Slavoj Zizek
Buy new from $12.26
eBook from $10.50

Services Marketing Essentials You Always Wanted to Know Services Marketing Essentials...

Vishal Desai, Vibrant Publishers
Buy new from $34.25

Services Marketing Essentials You Always Wanted to Know Services Marketing Essentials...

Vishal Desai, Vibrant Publishers
Buy new from $50.58

Simple Truths of Service Simple Truths of Service

Ken Blanchard
Buy new from $9.78

The Person in Personalisation: The Story Of How Marketing's Most Treasured Possession Became Anything but Personal The Person in Personalisation...

David Mannheim
Buy new from $19.15

Cases on Traveler Preferences, Attitudes, and Behaviors: Impact in the Hospitality Industry Cases on Traveler Preferences...

Giuseppe Catenazzo (Editor)
Buy new from $216.40
eBook from $215.00

Cases on Traveler Preferences, Attitudes, and Behaviors: Impact in the Hospitality Industry Cases on Traveler Preferences...

Giuseppe Catenazzo (Editor)
Buy new from $166.08

Measuring Consumer Behavior in Hospitality for Enhanced Decision Making Measuring Consumer Behavior...

Célia M.Q. Ramos (Editor), Carlos M.R. Sousa (Editor)
Buy new from $226.47
eBook from $225.00

Measuring Consumer Behavior in Hospitality for Enhanced Decision Making Measuring Consumer Behavior...

Célia M.Q. Ramos (Editor), Carlos M.R. Sousa (Editor)
Buy new from $171.11

Jobs to Be Done: A Roadmap for Customer-Centered Innovation Jobs to Be Done: A Roadmap...

Stephen Wunker, Jessica Wattman
Buy new from $14.13

Customer Experience Analytics: How Customers Can Better Guide Your Web and App Design Decisions Customer Experience Analytics...

Akin Arikan
Buy new from $37.53
eBook from $21.98

Customer Experience Analytics: How Customers Can Better Guide Your Web and App Design Decisions Customer Experience Analytics...

Akin Arikan
Buy new from $150.29

Creating Superfans: How to Turn Your Customers Into Lifelong Advocates Creating Superfans: How to...

Brittany Hodak
Buy new from $9.19

Customer Service Marketing: Managing the Customer Experience Customer Service Marketing:...

Edwin N Torres, Tingting Zhang
Buy new from $45.86
eBook from $28.60

Customer Service Marketing: Managing the Customer Experience Customer Service Marketing:...

Edwin N Torres, Tingting Zhang
Buy new from $177.20

Brands on a Mission: How to Achieve Social Impact and Business Growth Through Purpose Brands on a Mission: How to...

Myriam Sidibe
Buy new from $46.02

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Exceptional Service,...

Leonardo Inghilleri, Micah Solomon
Buy new from $7.08

Make Your Brand Matter: Experience-Driven Solutions to Capture Customers and Keep Them Loyal Make Your Brand Matter:...

Steven G Soechtig
Buy new from $19.53

Surplus-Enjoyment: A Guide for the Non-Perplexed Surplus-Enjoyment: A Guide...

Slavoj Zizek
Buy new from $22.63

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