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From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Life-Long Fans From Impressed to Obsessed:...

Jon Picoult
Buy from $2.11
eBook from $28.00

Lead Right for Your Company's Type: How to Connect Your Culture with Your Customer Promise Lead Right for Your Company's...

William Schneider
Buy from $3.92

Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results Leading the Customer...

Brad Cleveland, Scott McKain (Foreword by)
Buy from $8.74
eBook from $38.99

Indispensable: Build and Lead a Company Customers Can't Live Without Indispensable: Build and Lead...

James M Kerr
Buy from $3.45
eBook from $27.99

Driving Your Income: How to Maximize Your Income as a Professional Chauffeur Driving Your Income: How to...

Kenneth James Lucci
Buy from $14.73

The Durni Dozen: How to use trust and effective relationship-building to create sales success The Durni Dozen: How to use...

Robin Arthur Durni
Buy from $12.02

The CX Edge: Critical Customer Experience Questions to ATTRACT, KEEP and WOW Customers The CX Edge: Critical...

Jeff Tobe
Buy from $16.07

Startupland: How Three Guys Risked Everything to Turn an Idea Into a Global Business Startupland: How Three Guys...

Mikkel Svane, Carlye Adler
Buy from $2.28
eBook from $16.00

Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption Unlocking the Customer Value...

Thales S Teixeira, Greg Piechota
Buy from $2.15

The Compassionate Geek: Mastering Customer Service for IT Professionals The Compassionate Geek:...

Paul R Senness, Don R Crawley
Buy from $2.71

The Revenue Acceleration Playbook: Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success The Revenue Acceleration...

Brent Keltner, David Meerman Scott (Introduction by)
Buy from $12.81

Service That Sells!: The Art of Profitable Hospitality Service That Sells!: The Art...

Phil Roberts
Buy from $1.86

Breakthrough Retailing: How a Bleeding Orange Culture Can Change Everything Breakthrough Retailing: How a...

Jim Inglis
Buy from $2.83

Clients for Life: Evolving from an Expert-For-Hire to an Extraordinary Adviser Clients for Life: Evolving...

Andrew Sobel, Professor Jagdish Sheth
Buy from $0.99

Worth Every Penny: Build a Business That Thrills Your Customers and Still Charge What You're Worth Worth Every Penny: Build a...

Sarah Petty, Erin Verbeck
Buy from $1.97

Customer Service for Dummies Customer Service for Dummies

Karen Leland, Keith Bailey
Buy from $1.20

Service Innovation: How to Go from Customer Needs to Breakthrough Services Service Innovation: How to Go...

Lance A Bettencourt
Buy from $1.99
eBook from $37.80

What's Your Purple Goldfish?: How to Win Customers and Influence Word of Mouth What's Your Purple Goldfish?:...

Stan Phelps
Buy from $2.12

The Power of Why: Breaking Out in a Competitive Marketplace The Power of Why: Breaking...

C Richard Weylman, CSP
Buy from $5.10

The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging The Airbnb Way: 5 Leadership...

Joseph A Michelli
Buy from $2.09
eBook from $25.20

Selling Above and Below the Line: Convince the C-Suite. Win Over Management. Secure the Sale. Selling Above and Below the...

William Miller
Buy from $2.34
eBook from $16.49

The Convenience Revolution: How to Deliver a Customer Service Experience That Disrupts the Competition and Creates Fierce Loyalty The Convenience Revolution:...

Shep Hyken
Buy from $2.63

Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare Zero Harm: How to Achieve...

Craig Clapper, James Merlino
Buy from $2.07
eBook from $31.50

Customer Communities: Engage and Retain Customers to Build the Future of Your Business Customer Communities: Engage...

Nick Mehta, Robin Van Lieshout
Buy from $20.08
eBook from $19.00

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