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Business Economics Customer Service Books

The Journey Mapping Playbook: A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping The Journey Mapping Playbook:...

Jerry Angrave
Buy from $43.56
eBook from $32.99

Measure What Matters: Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships Measure What Matters: Online...

Katie Delahaye Paine
Buy from $1.20
eBook from $17.00

Secret Service: Hidden Systems That Deliver Unforgettable Customer Service Secret Service: Hidden...

John R Dijulius
Buy from $0.99
eBook from $11.49

Make Your Contacts Count: Networking Know-How for Business and Career Success Make Your Contacts Count:...

Anne Baber, Lynne Waymon
Buy from $1.47
eBook from $4.99

People Love You: The Real Secret to Delivering Legendary Customer Experiences People Love You: The Real...

Jeb Blount
Buy from $0.99
eBook from $15.00

The Convenience Revolution: How to Deliver a Customer Service Experience That Disrupts the Competition and Creates Fierce Loyalty The Convenience Revolution:...

Shep Hyken
Buy from $1.21

The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value The Loyalty Effect: The...

Frederick F Reichheld
Buy from $1.75

Customer Relationship Management: The Foundation of Contemporary Marketing Strategy Customer Relationship...

Roger J Baran, Robert J Galka
Buy from $39.73
eBook from $77.00

High-Profit Prospecting: Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results High-Profit Prospecting:...

Mark Hunter Csp
Buy from $2.88
eBook from $12.99

The Thank You Economy The Thank You Economy

Gary Vaynerchuk
Buy from $0.99
eBook from $14.14

Coaching Knock Your Socks Off Service Coaching Knock Your Socks Off...

Ron Zemke, Kristin Anderson
Buy from $0.99
eBook from $4.99

Customer Success Mindset Customer Success Mindset

Jyotsana Shukla
Buy from $10.98

The Relationship Edge: The Key to Strategic Influence and Selling Success The Relationship Edge: The...

Jerry Acuff
Buy from $0.99
eBook from $15.00

Stop Acting Like a Seller and Start Thinking Like a Buyer Stop Acting Like a Seller and...

Jerry Acuff
Buy from $2.00

This Is Service Design Methods: A Companion to This Is Service Design Doing This Is Service Design...

Marc Stickdorn, Markus Edgar Hormess
Buy from $31.99

The Million-Dollar Financial Services Practice: A Proven System for Becoming a Top Producer The Million-Dollar Financial...

David J Mullen Jr
Buy from $2.11

Bank 3.0: Why Banking is No Longer Somewhere You Go, But Something You Do Bank 3.0: Why Banking is No...

Brett King
Buy from $2.00

The Seventh Level: Transform Your Business Through Meaningful Engagement with Your Customers and Employees The Seventh Level: Transform...

Amanda Slavin
Buy from $2.43

Trend-Driven Innovation Trend-Driven Innovation

Henry Mason
Buy from $3.49

All For One All For One

Andrew Sobel
Buy from $1.31

CCXP Exam Preparation CCXP Exam Preparation

Lori Kirkland (Foreword by), Michael G Bartlett
Buy from $12.07

Customer Astonishment: 10 Secrets to World-Class Customer Care Customer Astonishment: 10...

Darby Checketts
Buy from $2.47

United Breaks Guitars: The Power of One Voice in the Age of Social Media United Breaks Guitars: The...

Dave Carroll
Buy from $2.53

Send This Jerk the Bedbug Letter: How Companies, Politicians, and the Mass Media Deal with Complaints and How to Be a More Effective Complainer Send This Jerk the Bedbug...

John Bear, Ph.D.
Buy from $3.31

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