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Used eBook Business Economics Customer Service Books

Looking Beyond the Runway: Airlines Innovating with Best Practices While Facing Realities Looking Beyond the Runway:...

Nawal K. Taneja
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The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers The Social Customer: How...

Adam Metz
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When Digital Becomes Human: The Transformation of Customer Relationships When Digital Becomes Human:...

Steven Van Belleghem
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Customer Care Excellence: How to Create an Effective Customer Focus Customer Care Excellence: How...

Sarah Cook
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Customer Driven Change: What Customers Know, Employees Think, and Managers Overlook Customer Driven Change: What...

Bud Taylor
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Customer Service for Hospitality and Tourism Customer Service for...

Simon Hudson, Louise Hudson
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Effective Complaint Management: The Business Case for Customer Satisfaction Effective Complaint...

Bernd Stauss, Wolfgang Seidel
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Assessing Learners in Higher Education Assessing Learners in Higher...

Sally Brown, Peter Knight
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Strategic Market Relationships: From Strategy to Implementation Strategic Market...

Bill Donaldson, Tom O'Toole
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Bottom-Line Call Center Management Bottom-Line Call Center...

David L Butler, PH.D.
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eBook from $42.90

Lean Software Strategies: Proven Techniques for Managers and Developers Lean Software Strategies:...

Peter Middleton, James Sutton
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Developing a Market Orientation Developing a Market...

Professor Rohit Deshpande (Editor)
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Call Center Continuity Planning Call Center Continuity...

Jim Rowan, Sharon Rowan
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Customer Experience: Future Trends and Insights Customer Experience: Future...

C Shaw, Q Dibeehi
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Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management Creating Customer Loyalty:...

Chris Daffy
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Surprise!: The Secret to Customer Loyalty in the Service Sector Surprise!: The Secret to...

Vincent P Magnini
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Moscow's Muslim Challenge: Soviet Central Asia Moscow's Muslim Challenge:...

Michael Rywkin
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Customer Experience Innovation: How to Get a Lasting Market Edge Customer Experience...

Robert Dew, Cyrus Allen
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Face2face: Using Facebook, Twitter, and Other Social Media Tools to Create Great Customer Connections Face2face: Using Facebook,...

David Lee King
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Wise Family Business: Family Identity Steering Brand Success Wise Family Business: Family...

Joachim Schwass, Anne-Catrin Glemser
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Working with Microsoft Dynamics Crm 2011 Working with Microsoft...

Mike Snyder, Jim Steger
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Building on Sugarcrm: Creating Applications the Easy Way Building on Sugarcrm:...

John Mertic
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Cause for Success: 10 Companies That Put Profit Second and Came in First Cause for Success: 10...

Christine Arena, Michael Banks
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Going Social: Excite Customers, Generate Buzz, and Energize Your Brand with the Power of Social Media Going Social: Excite...

Jeremy Goldman
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