Richard C Whiteley

Richard C. Whiteley, a renowned speaker on the subject of customer service and employee motivation, is principal of the Whiteley Group and co-founder of the Forum Corporation, a global training firm. His previous books include the business bestsellers "The Customer-Driven Company" and "Customer-Centered Growth," He lives in Boston, Massachusetts.

Richard C. Whiteley, a renowned speaker on the subject of customer service and employee motivation, is principal of the Whiteley Group and co-founder of the Forum Corporation, a global training firm. His previous books include the business bestsellers "The Customer-Driven Company" and "Customer-Centered Growth," He lives in Boston, Massachusetts. See less