For nearly four decades, J.D. Power and Associates has been measuring consumer satisfaction and helping businesses improve profits by paying attention to what customers really want. Now, the company has created the definitive book on how to boost profits by increasing customer satisfaction.
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For nearly four decades, J.D. Power and Associates has been measuring consumer satisfaction and helping businesses improve profits by paying attention to what customers really want. Now, the company has created the definitive book on how to boost profits by increasing customer satisfaction.
Read Less
Add this copy of Satisfaction: How Every Great Company Listens to the to cart. $0.99, very good condition, Sold by Grateful Farmer rated 5.0 out of 5 stars, ships from Holly, MI, UNITED STATES, published 2006 by Portfolio.
Add this copy of Satisfaction: How Every Great Company Listens to the to cart. $1.17, good condition, Sold by Orion Tech rated 5.0 out of 5 stars, ships from Arlington, TX, UNITED STATES, published 2007 by Portfolio.
Add this copy of Satisfaction: How Every Great Company Listens to the to cart. $1.51, good condition, Sold by Your Online Bookstore rated 5.0 out of 5 stars, ships from Houston, TX, UNITED STATES, published 2006 by Portfolio.
Add this copy of Satisfaction: How Every Great Company Listens to the to cart. $1.53, good condition, Sold by Orion Tech rated 5.0 out of 5 stars, ships from Arlington, TX, UNITED STATES, published 2006 by Portfolio.
Add this copy of Satisfaction: How Every Great Company Listens to the to cart. $1.53, good condition, Sold by Gulf Coast Books rated 4.0 out of 5 stars, ships from Memphis, TN, UNITED STATES, published 2006 by Portfolio.
Add this copy of Satisfaction: How Every Great Company Listens to the to cart. $1.64, very good condition, Sold by Jenson Books Inc rated 5.0 out of 5 stars, ships from Logan, UT, UNITED STATES, published 2007 by Penguin Publishing Group.
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Seller's Description:
Very good. A well-cared-for item that has seen limited use but remains in great condition. The item is complete, unmarked, and undamaged, but may show some limited signs of wear. Item works perfectly. Pages are intact and not marred by notes or highlighting. The spine is undamaged.
Add this copy of Satisfaction: How Every Great Company Listens to the to cart. $1.97, good condition, Sold by Seattle Goodwill rated 4.0 out of 5 stars, ships from Seattle, WA, UNITED STATES, published 2006 by Portfolio.
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May have some shelf-wear due to normal use. Your purchase funds free job training and education in the greater Seattle area. Thank you for supporting Goodwill's nonprofit mission!
Add this copy of Satisfaction: How Every Great Company Listens to the to cart. $1.99, good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Brownstown, MI, UNITED STATES, published 2007 by Portfolio.
Add this copy of Satisfaction: How Every Great Company Listens to the to cart. $2.88, like new condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2006 by Portfolio.
Add this copy of Satisfaction: How Every Great Company Listens to the to cart. $3.00, very good condition, Sold by HPB-Emerald rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2006 by Portfolio.
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Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!