Spector focuses on the customer-service principles espoused by the Nordstrom department store chain, a legend in retailing and customer service. He shows how the Nordstrom customer-service culture can work in any company or industry, including computer repair centers, bicycle shops, medical clinics, credit unions, and more.
Read More
Spector focuses on the customer-service principles espoused by the Nordstrom department store chain, a legend in retailing and customer service. He shows how the Nordstrom customer-service culture can work in any company or industry, including computer repair centers, bicycle shops, medical clinics, credit unions, and more.
Read Less
Add this copy of Lessons From the Nordstrom Way: How Companies Are to cart. $2.88, good condition, Sold by ThriftBooks-Reno rated 4.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2000 by Wiley.
Add this copy of Lessons From the Nordstrom Way: How Companies Are to cart. $2.88, good condition, Sold by ThriftBooks-Dallas rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2000 by Wiley.
Add this copy of Lessons From the Nordstrom Way: How Companies Are to cart. $5.02, very good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 2000 by Wiley.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Very Good. Very Good condition. Acceptable dust jacket. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.
Add this copy of Lessons From the Nordstrom Way: How Companies Are to cart. $5.27, like new condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 2000 by Wiley.
Add this copy of Lessons From the Nordstrom Way: How Companies Are to cart. $28.50, very good condition, Sold by Cambridge Rare Books rated 4.0 out of 5 stars, ships from Cambridge, Gloucestershire, UNITED KINGDOM, published 2000 by Wiley.
Add this copy of Lessons From the Nordstrom Way: How Companies Are to cart. $78.64, new condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 2000 by Wiley.
