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New Release New Hardcover Customer loyalty Books

I Love You More Than My Dog: Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad I Love You More Than My Dog:...

Jeanne Bliss
Buy new from $61.54

Take Their Breath Away: How Imaginative Service Creates Devoted Customers Take Their Breath Away: How...

Chip R Bell, John R Patterson
Buy new from $66.42

Overpromise and Overdeliver: How to Design and Deliver Extraordinary Customer Experiences Overpromise and Overdeliver:...

Rick Barrera
Buy new from $48.90

Passion Brands: Why Some Brands Are Just Gotta Have, Drive All Night For, and Tell All Your Friends about Passion Brands: Why Some...

Kate Newlin
Buy new from $41.12

The Cult of the Customer The Cult of the Customer

Shep Hyken
Buy new from $7.76

Taming the Search-And-Switch Customer: Earning Customer Loyalty in a Compulsion-To-Compare World Taming the Search-And-Switch...

Jill Griffin
Buy new from $4.95

Answering the Ultimate Question: How Net Promoter Can Transform Your Business Answering the Ultimate...

Dr. Richard Owen, Laura L Brooks
Buy new from $6.91

What's the Secret?: To Providing a World-Class Customer Experience What's the Secret?: To...

John R Dijulius
Buy new from $10.67

Scoring Points: How Tesco Continues to Win Customer Loyalty Scoring Points: How Tesco...

Clive Humby, Terry Hunt
Buy new from $75.91

Achieve Sales Excellence: The 7 Customer Rules for Becoming the New Sales Professional Achieve Sales Excellence: The...

Howard Stevens
Buy new from $55.74

Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers with Your Brand Predicting Market Success:...

Robert Passikoff
Buy new from $23.35

Sell the Brand First: How to Sell Your Brand and Create Lasting Customer Loyalty Sell the Brand First: How to...

Dan Stiff
Buy new from $24.06
eBook from $30.60

Jeffrey Gitomer's Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money Jeffrey Gitomer's Little Red...

Jeffrey H Gitomer
Buy new from $5.51

Loyalty Myths: Hyped Strategies That Will Put You Out of Business -- And Proven Tactics That Really Work Loyalty Myths: Hyped...

Timothy L Keiningham, Terry G Vavra
Buy new from $17.65

Indispensable: How to Become the Company That Your Customers Can't Live Without Indispensable: How to Become...

Joe Calloway
Buy new from $8.59

Return on Customer: Creating Maximum Value from Your Scarcest Resource Return on Customer: Creating...

Martha Rogers, Don Peppers
Buy new from $8.72

Scoring Points: How Tesco Is Winning Customer Loyalty Scoring Points: How Tesco Is...

Clive Humby, Terry Hunt
Buy new from $18.53

The Customer Loyalty Solution: What Works (and What Doesn't) in Customer Loyalty Programs The Customer Loyalty Solution...

Arthur Middleton Hughes
Buy new from $73.53
eBook from $29.66

Making Rain: The Secrets of Building Lifelong Client Loyalty Making Rain: The Secrets of...

Andrew Sobel
Buy new from $32.54

Jackpot!: Harrah's Winning Secrets for Customer Loyalty Jackpot!: Harrah's Winning...

Robert L Shook
Buy new from $17.85

Managing the Customer Experience: Turning Customers Into Advocates Managing the Customer...

Shaun Smith, Joe Wheeler, Ph.D.
Buy new from $17.91

The Ultimate Crm Handbook The Ultimate Crm Handbook

John G Freeland (Editor)
Buy new from $97.59

Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day Customer Culture: How FedEx...

Michael D Basch, Dr. Paddi Lund (Foreword by)
Buy new from $37.90

Beyond the Ultimate Question: A Systematic Approach to Improve Customer Loyalty Beyond the Ultimate Question:...

Bob E Hayes
Buy new from $146.75
eBook from $83.00

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