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New Release New Hardcover Customer loyalty Books

Can Your Customer Service Do This?: Create an Anticipatory Customer Experience That Builds Loyalty Forever Can Your Customer Service Do...

Micah Solomon
Buy new from $16.43
eBook from $26.00

FANOMICS®: Turn Customers into Fans and Profit from it FANOMICS®: Turn Customers...

Roman Becker, Gregor Daschmann
Buy new from $84.53

The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty The Four Factors of Trust:...

Ashley Reichheld, Amelia Dunlop
Buy new from $13.21

Make Your Brand Matter: Experience-Driven Solutions to Capture Customers and Keep Them Loyal Make Your Brand Matter:...

Steven G Soechtig
Buy new from $19.53

Handbook of Research on Customer Loyalty Handbook of Research on...

Debbie I Keeling (Editor), Ko De Ruyter (Editor)
Buy new from $137.59
eBook from $65.00

Winning on Purpose: The Unbeatable Strategy of Loving Customers Winning on Purpose: The...

Fred Reichheld, Darci Darnell
Buy new from $12.00
eBook from $29.99

From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans From Impressed to Obsessed:...

Jon Picoult
Buy new from $9.02
eBook from $28.00

I'll Be Back: How to Get Customers to Come Back Again & Again I'll Be Back: How to Get...

Shep Hyken
Buy new from $60.03

Jeffrey Gitomer's Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money Jeffrey Gitomer's Little Red...

Jeffrey Gitomer
Buy new from $13.41

It Starts with Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue It Starts with Clients: Your...

Andrew Sobel
Buy new from $16.52

The Expansion Sale: Four Must-Win Conversations to Keep and Grow Your Customers The Expansion Sale: Four Must...

Erik Peterson, Tim Riesterer
Buy new from $21.20
eBook from $32.00

Fanocracy: Turning Fans Into Customers and Customers Into Fans Fanocracy: Turning Fans Into...

David Meerman Scott, Reiko Scott
Buy new from $6.65

People Powered: How Communities Can Supercharge Your Business, Brand, and Teams People Powered: How...

Jono Bacon, Peter H. Diamandis (Foreword by)
Buy new from $8.31
eBook from $15.49

The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business The Customer of the Future:...

Blake Morgan
Buy new from $4.00
eBook from $12.99

Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships Delivering Fantastic Customer...

Daniel Lafrenière
Buy new from $89.30

Handbook of Research on Customer Engagement Handbook of Research on...

Linda D Hollebeek (Editor), David E Sprott (Editor)
Buy new from $254.99
eBook from $57.56

Loyalty Management: From Loyalty Programs to Omnichannel Customer Experiences Loyalty Management: From...

Cristina Ziliani, Marco Ieva
Buy new from $169.08
eBook from $28.60

Customer Service Essentials: Lessons for Africa and Beyond Customer Service Essentials:...

Robert E. Hinson, Ogechi Adeola
Buy new from $100.39

Leading Loyalty: Cracking the Code to Customer Devotion Leading Loyalty: Cracking the...

Sandy Rogers, Leena Rinne
Buy new from $9.19

Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management Creating Customer Loyalty:...

Chris Daffy
Buy new from $86.88

The Convenience Revolution: How to Deliver a Customer Service Experience That Disrupts the Competition and Creates Fierce Loyalty The Convenience Revolution:...

Shep Hyken
Buy new from $10.54

The Million Dollar Greeting: Today's Best Practices for Profit, Customer Retention, and a Happy Workplace The Million Dollar Greeting:...

Dan Sachs, M.D, Janet Scott
Buy new from $16.96
eBook from $9.99

Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days Never Lose a Customer Again:...

Joey Coleman
Buy new from $11.85

Analyzing Attachment and Consumers' Emotions: Emerging Research and Opportunities Analyzing Attachment and...

Giuseppe Pedeliento
Buy new from $186.21
eBook from $185.00

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