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Hardcover Business Economics Customer Service Books

The Power of Value Selling: The Gold Standard to Drive Revenue and Create Customers for Life The Power of Value Selling:...

Julie Thomas
Buy from $12.45

The Customer Rules: The 39 Essential Rules for Delivering Sensational Service The Customer Rules: The 39...

Lee Cockerell
Buy from $0.99

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth for Your Company The Customer Success...

Ashvin Vaidyanathan, Ruben Rabago
Buy from $3.16
eBook from $19.00

What Should We Do?: How to Win Clients, Double Profit & Grow Your Home Service Sales What Should We Do?: How to...

Joe Crisara
Buy from $30.91

The Cultural Intelligence Difference: Master the One Skill You Can't Do Without in Today's Global Economy The Cultural Intelligence...

David Livermore
Buy from $2.49
eBook from $12.99

Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage Connected Strategy: Building...

Nicolaj Siggelkow, Christian Terwiesch
Buy from $2.28
eBook from $34.99

The Cornell School of Hotel Administration on Hospitality: Cutting Edge Thinking and Practice The Cornell School of Hotel...

Michael C Sturman (Editor), Jack B Corgel (Editor)
Buy from $5.91
eBook from $27.00

The Strategic CIO: Changing the Dynamics of the Business Enterprise The Strategic CIO: Changing...

Philip Weinzimer
Buy from $47.28
eBook from $82.50

What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms What Great Service Leaders...

James L Heskett, W Earl Sasser
Buy from $4.40
eBook from $27.51

Designing Experiences Designing Experiences

J. Robert Rossman, Mathew D. Duerden
Buy from $25.23
eBook from $10.50

Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know Customer Satisfaction Is...

Jeffrey Gitomer
Buy from $1.22

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Customer Success: How...

Nick Mehta, Dan Steinman
Buy from $0.99
eBook from $19.00

The Thank You Economy The Thank You Economy

Gary Vaynerchuk
Buy from $1.99
eBook from $14.14

The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers The Art of Client Service:...

Robert Solomon, Ian Schafer (Foreword by)
Buy from $2.14
eBook from $20.00

The Relationship Economy: Building Stronger Customer Connections in the Digital Age The Relationship Economy:...

John R Dijulius
Buy from $2.08

Communication Rx: Transforming Healthcare Through Relationship-Centered Communication Communication Rx:...

Calvin Chou, Laura Cooley
Buy from $2.31
eBook from $36.00

The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging The Airbnb Way: 5 Leadership...

Joseph A Michelli
Buy from $2.01
eBook from $25.20

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together Lean Solutions: How Companies...

James P Womack, Daniel T Jones
Buy from $1.10

The Power of Wow: How to Electrify Your Work and Your Life by Putting Service First The Power of Wow: How to...

The Employees of Zappos Com, Tony Hsieh
Buy from $1.80

Conversations Made Easy: Building Your Playbook for Growing Sales and Connecting with Customers Conversations Made Easy:...

Chris Jennings
Buy from $15.39

A Mind for Sales: Daily Habits and Practical Strategies for Sales Success A Mind for Sales: Daily...

Mark Hunter
Buy from $2.21
eBook from $15.99

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business The Customer Service Solution...

Sriram Dasu, Richard B Chase
Buy from $2.95
eBook from $26.60

Sell with a Story: How to Capture Attention, Build Trust, and Close the Sale Sell with a Story: How to...

Paul Smith
Buy from $2.71
eBook from $16.99

The Experience Economy, with a New Preface by the Authors: Competing for Customer Time, Attention, and Money The Experience Economy, with...

B Joseph Pine II, James H Gilmore
Buy from $3.97
eBook from $31.99

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