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Total Relationship Marketing - Gummesson, Evert, Dr.
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"Total Relationship Marketing" provides a genuinely unique new view of the meaning of marketing management and a complete introduction to the rapidly evolving field of relationship marketing. A major contribution to marketing thought internationally, this new edition of Gummesson's seminal title presents a powerful and in depth analysis of modern relationship marketing. Highly informative, practical in style, and packed with examples and cases from real companies, it is an essential resource for all serious marketing ...

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Total Relationship Marketing 2015, Routledge, Oxford

ISBN-13: 9781138168930

3rd edition

Hardcover

Total Relationship Marketing 2008, Routledge, Oxford

ISBN-13: 9780750686334

3rd edition

Trade paperback

Total Relationship Marketing 2002, Butterworth-Heinemann, Oxford, England

ISBN-13: 9780750654074

2nd 2002

Trade paperback

Total Relationship Marketing 1999, Butterworth-Heinemann, Boston, MA

ISBN-13: 9780750644631

Trade paperback