Business worldwide are enhancing shareholder value by shifting from a 'share of the market' mindset to the 'share of customer' paradigm through relationship management practices. Relationship management helps firms focus on the lifetime value of customers to enhance their relationships with profitable customers.
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Business worldwide are enhancing shareholder value by shifting from a 'share of the market' mindset to the 'share of customer' paradigm through relationship management practices. Relationship management helps firms focus on the lifetime value of customers to enhance their relationships with profitable customers.
Read Less
Add this copy of Customer Relationship Management: Emerging Concepts to cart. $44.49, new condition, Sold by Universal Book Store rated 4.0 out of 5 stars, ships from Princeton Junction, NJ, UNITED STATES, published 2000 by MC GRAW HILL INDIA.
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Brand New "This is an International Edition." Book is In New condition and ship within One Working Day Tracking Number Provided by Customer 12-24 In To Hour, Deliver by FedEx & Aramex, UPS, & USPS Act. Order can be delivered worldwide With In 8-14...
