The man who singlehandedly initiated the service management phenomenon in America poses a new challenge for today's business. "Describes the importance of placing the customer's needs first throughout your organization and . . . shows how to make it happen".--Thomas R. Horton, Chairman, American Management Association.
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The man who singlehandedly initiated the service management phenomenon in America poses a new challenge for today's business. "Describes the importance of placing the customer's needs first throughout your organization and . . . shows how to make it happen".--Thomas R. Horton, Chairman, American Management Association.
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Add this copy of The Only Thing That Matters: Bringing the Power of the to cart. $1.99, good condition, Sold by Once Upon A Time Books rated 1.0 out of 5 stars, ships from Tontitown, AR, UNITED STATES, published 1993 by Harper Business.
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Seller's Description:
This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.
Add this copy of The Only Thing That Matters: Bringing the Power of the to cart. $2.90, fair condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 1993 by Harper Business.
Add this copy of The Only Thing That Matters: Bringing the Power of the to cart. $3.03, fair condition, Sold by Reliant Bookstore rated 1.0 out of 5 stars, ships from El Dorado, KS, UNITED STATES, published 1993 by Harper Business.
Add this copy of The Only Thing That Matters Bringing the Power of the to cart. $3.45, very good condition, Sold by Becker's Books rated 4.0 out of 5 stars, ships from Houston, TX, UNITED STATES, published 1992 by Harpercollins.
Add this copy of The Only Thing That Matters: Bringing the Power of the to cart. $3.50, very good condition, Sold by Top Notch Books rated 5.0 out of 5 stars, ships from Tolar, TX, UNITED STATES, published 1992 by HarperBusiness.
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Seller's Description:
Very Good in Very Good jacket. 8vo-7¾"-9¾" Tall. Jacket has light edgewear. Boards have only minor shelfwear. Pages are clean, text has no markings, binding is sound.
Add this copy of The Only Thing That Matters: Bringing the Power of the to cart. $4.38, good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1993 by Harper Business.
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Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Add this copy of The Only Thing That Matters: Bringing the Power of the to cart. $7.99, good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1992 by HarperCollins Publishers.
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Seller's Description:
Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Add this copy of The Only Thing That Matters: Bringing the Power of the to cart. $8.95, new condition, Sold by The Place For Books rated 3.0 out of 5 stars, ships from Conyers, GA, UNITED STATES, published 1992 by HarperCollins Publishers.
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Seller's Description:
New in new dust jacket. Sewn binding. Paper over boards. 240 p. Audience: General/trade. book is absolutely new and unused. Pristine book and jacket. (MDB31)
Add this copy of The Only Thing That Matters: Bringing the Power of the to cart. $10.00, very good condition, Sold by HPB-Emerald rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1992 by Harpercollins.
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Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of The Only Thing That Matters: Bringing the Power of the to cart. $11.49, very good condition, Sold by HPB-Diamond rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1992 by Harpercollins.
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Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
