Positive Service Gets Positive Results--Every Time! Customer loyalty is becoming harder to establish and just as difficult tomaintain. This is truer than ever in today's hyperdigital world, where a singlecustomer venting his or her dissatisfaction on a blog or social network canamass an army of anti- you activists--and send your business spiraling. The Customer Signs Your Paycheck reveals the secret to ensuring customercontentment during every interaction. Inside, Frank Cooper examines theelements at the heart of ...
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Positive Service Gets Positive Results--Every Time! Customer loyalty is becoming harder to establish and just as difficult tomaintain. This is truer than ever in today's hyperdigital world, where a singlecustomer venting his or her dissatisfaction on a blog or social network canamass an army of anti- you activists--and send your business spiraling. The Customer Signs Your Paycheck reveals the secret to ensuring customercontentment during every interaction. Inside, Frank Cooper examines theelements at the heart of quality customer service, which begin with selfawarenessand confidence. You'll learn: The 10 commandments for customer relations Eight habits to help you get ahead The easiest way to handle customer complaints A simple method for remembering names You'll immediately take note of dramatic changes in the way you deal withdifficult personalities, customer complaints, and other challenges that comewith the territory. Why drive customers to the competition? It really is easy to provide superbservice, even when dealing with today's highly empowered and demandingcustomer.
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Add this copy of The Customer Signs Your Paycheck to cart. $2.54, good condition, Sold by ZBK Books rated 4.0 out of 5 stars, ships from Woodland Park, NJ, UNITED STATES, published 2009 by McGraw Hill.
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Used book in good and clean conditions. Pages and cover are intact. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks. Fast Shipping.
Add this copy of The Customer Signs Your Paycheck to cart. $3.53, good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Brownstown, MI, UNITED STATES, published 2009 by McGraw-Hill Companies.
Add this copy of The Customer Signs Your Paycheck to cart. $3.53, good condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2009 by McGraw-Hill Companies.
Add this copy of The Customer Signs Your Paycheck to cart. $4.50, very good condition, Sold by Suffolk Books rated 5.0 out of 5 stars, ships from center moriches, NY, UNITED STATES, published 2009 by McGraw-Hill Companies.
Add this copy of The Customer Signs Your Paycheck to cart. $5.04, fair condition, Sold by Goodwill Books rated 5.0 out of 5 stars, ships from Hillsboro, OR, UNITED STATES, published 2009 by McGraw-Hill Companies.
Add this copy of The Customer Signs Your Paycheck to cart. $5.33, good condition, Sold by BooksRun rated 5.0 out of 5 stars, ships from Philadelphia, PA, UNITED STATES, published 2009 by McGraw Hill.
Add this copy of The Customer Signs Your Paycheck to cart. $32.38, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2009 by McGraw Hill.
Add this copy of The Customer Signs Your Paycheck to cart. $43.18, new condition, Sold by Revaluation Books rated 4.0 out of 5 stars, ships from Exeter, DEVON, UNITED KINGDOM, published 2009 by McGraw-Hill.