The Call Center Handbook

This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline. Read More

This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline. Read Less

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  	This is a digital edition of this title. Rent eBook (2 Options) 180 Day Rental: $41.25 (Expires May 30, 2025) 365 Day Rental: $48.75 (Expires Dec 01, 2025) Buy eBook Lifetime Access: $74.99 Title: The Call Center Handbook by Keith Dawson Publisher: Taylor & Francis Print ISBN: 9781578200191, 1578200199 eText ISBN: 9781040158838 Edition: 2007 1st edition Format: EPUB eBook	$41.25 Rent eBook This is a digital eBook Nothing will be shipped to you Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices Most eBooks are returnable within 14 days of purchase Questions? See our eBook FAQ