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Services Marketing: Concepts, Strategies and Cases

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Services Marketing: Concepts, Strategies, & Cases - Hoffman, K., and Bateson, John
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Examine the use of services marketing as a competitive tool from a uniquely broad perspective with SERVICES MARKETING: CONCEPTS, STRATEGIES, AND CASES, 5E. Using a reader-friendly, streamlined structure, this book explores services marketing not only as an essential focus for service firms, but also as a competitive advantage for companies that market tangible products. Real examples feature businesses from industries both within and beyond the nine service economy supersectors: education and health services, financial ...

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Services Marketing: Concepts, Strategies, & Cases 2023, Cengage Learning

ISBN-13: 9780357718308

6th edition

Trade paperback

Services Marketing: Concepts, Strategies, & Cases 2020, South-Western College Publishing, Florence

ISBN-13: 9780357671306

5th edition

Paperback

Services Marketing: Concepts, Strategies, & Cases 2016, Cengage Learning

ISBN-13: 9781285429786

5th edition

Hardcover

Services Marketing: Concepts, Strategies, & Cases 2016, South Western Educational Publishing

ISBN-13: 9781305644724

5th edition

Loose-leaf

Services Marketing: Concepts, Strategies, & Cases 2010, South Western Educational Publishing

ISBN-13: 9781439039397

4th edition

Hardcover

Services Marketing: Concepts, Strategies and Cases 2009, Cengage Learning, London

ISBN-13: 9781473709126

Trade paperback

Services Marketing : Concepts, Strategies and Cases 2009, Cengage Learning EMEA, London

ISBN-13: 9781844808137

Paperback

Services Marketing: Concepts, Strategies and Cases 2006, South-Western, Mason, OH

ISBN-13: 9780324422832

3rd international edition

Paperback

Services Marketing: Concepts, Strategies, & Cases 2005, Thomson South-Western

ISBN-13: 9780324319965

3rd edition

Hardcover