Skip to main content alibris logo
Secret Service: Hidden Systems That Deliver Unforgettable Customer Service - Dijulius, John
Filter Results
Shipping
Item Condition
Seller Rating
Other Options
Change Currency

Exceptional customer service doesn't just happen---there are intentional, repetitive practices that companies known for their amazing customer service carry out. Secret Service reveals the hidden systems behind these few exceptional companies and the actions they take that any business can utilize so as to consistently surpass customer expectations.

loading
Secret Service: Hidden Systems That Deliver Unforgettable Customer Service 2003, Amacom, Nashville

ISBN-13: 9780814471715

Trade paperback