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Managing Service in Food and Beverage Operations

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"This textbook shows students how food service professionals create and deliver guest-driven service, enhance value, build guest loyalty, and promote repeat business. Students will learn how every aspect of a food service operation contributes to the guest experience and will explore unique features of a variety of food and beverage operations."--Publisher

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Managing Service in Food and Beverage Operations 2011, Educational Institute of American Hotel & Motel Association

ISBN-13: 9780866123587

4th edition

Trade paperback

Managing Service in Food and Beverage Operations 2005, Educational Institute of American Hotel & Motel Association

ISBN-13: 9780866122672

3rd edition

Hardcover

Managing Service in Food and Beverage Operations 1998, Educational Institute of American Hotel & Motel Association

ISBN-13: 9780866120777

2nd edition

Trade paperback