In "Lessons in Service, " journalist Lawler reveals the secrets behind Trotter's unequaled success and shows other businesses how to improve their levels of service. From unconventional motivational techniques, staff empowerment, and mentoring to role playing, pre-service meetings, and an obsessive pursuit of excellence--Trotter leaves nothing to chance.
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In "Lessons in Service, " journalist Lawler reveals the secrets behind Trotter's unequaled success and shows other businesses how to improve their levels of service. From unconventional motivational techniques, staff empowerment, and mentoring to role playing, pre-service meetings, and an obsessive pursuit of excellence--Trotter leaves nothing to chance.
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Add this copy of Lessons in Service From Charlie Trotter to cart. $7.99, very good condition, Sold by HPB-Diamond rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2001 by Ten Speed Press.
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Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Lessons in Service From Charlie Trotter to cart. $10.53, good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Brownstown, MI, UNITED STATES, published 2001 by Ten Speed Press.
Add this copy of Lessons in Service From Charlie Trotter (Lessons From to cart. $10.54, like new condition, Sold by Friends of the Johnson Co Lib rated 5.0 out of 5 stars, ships from Lenexa, KS, UNITED STATES, published 2001 by Ten Speed Press.
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Fine. Hardcover book appears like new but the exterior may have minor shelving marks. The dust jacket is clean and undamaged. All items ship Monday-Saturday-Fast Shipping in a secure package. Your purchase will help support the programs and collections of the Johnson County (Kansas) Library.
Add this copy of Lessons in Service From Charlie Trotter (Lessons From to cart. $10.55, good condition, Sold by newlegacybooks rated 5.0 out of 5 stars, ships from Annandale, NJ, UNITED STATES, published 2001 by Ten Speed Press.
Add this copy of Lessons in Service From Charlie Trotter (Lessons From to cart. $12.10, good condition, Sold by Goodwill rated 5.0 out of 5 stars, ships from Brooklyn Park, MN, UNITED STATES, published 2001 by Ten Speed Press.
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Good. Stains on outside cover/inside the book. Cover/Case has some rubbing and edgewear. Access codes, CD's, slipcovers and other accessories may not be included.
Add this copy of Lessons in Service From Charlie Trotter (Lessons From to cart. $20.04, very good condition, Sold by BooksRun rated 4.0 out of 5 stars, ships from Philadelphia, PA, UNITED STATES, published 2001 by Ten Speed Press.
Add this copy of Lessons in Service From Charlie Trotter (Lessons From to cart. $24.95, like new condition, Sold by signedbookman rated 4.0 out of 5 stars, ships from BUFFALO GROVE, IL, UNITED STATES, published 2001 by Ten Speed Press.
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As New in As New jacket. Signed by Author(s) Signed by Charlie Trotter on the half title page. Not inscribed. The book and jacket are in as new condition. First Edition, Sixth Printing.
Add this copy of Lessons in Service From Charlie Trotter (Lessons From to cart. $32.00, like new condition, Sold by SouthCampBooks rated 4.0 out of 5 stars, ships from Ashfield, MA, UNITED STATES, published 2001 by Ten Speed Press.
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Fine; Collectible. Ten Speed Press, 2001, First Printing of First Edition, stated with full number line. Unmarked, neat and clean; Like New condition all around. Jacket in mylar cover. Fast shipping.
Add this copy of Lessons in Service From Charlie Trotter (Lessons From to cart. $35.94, very good condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 2001 by Ten Speed Press.
Add this copy of Lessons in Service From Charlie Trotter (Lessons From to cart. $77.10, new condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 2001 by Ten Speed Press.
