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Hug Your Customers: Love the Results

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Hug Your Customers: Love the Results - Mitchell, Jack
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Like the international bestseller Who Moved My Cheese?, Hug Your Customers is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words: if there is one key to a successful business then it is happy customers and companies who go the extra mile enjoy the extra profits ...

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Hug Your Customers: Love the Results 2004, Penguin Books Ltd, London

ISBN-13: 9780141015224

Mass-market paperback