Great Customer Service on the Telephone

This thorough, quick-reading guide shows anyone who uses the phone--from salesperson to manager to secretary--how to treat it as a service tool that directly impacts company profits. Read More

This thorough, quick-reading guide shows anyone who uses the phone--from salesperson to manager to secretary--how to treat it as a service tool that directly impacts company profits. Read Less

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  	This is a digital edition of this title. Buy eBook Lifetime Access: $5.49 Title: Great Customer Service on the Telephone by Kristin Anderson Publisher: AMACOM (American Management Association) Print ISBN: 9780814477953, 081447795X eText ISBN: 9780814415801 Edition: 1992 1st edition Format: EPUB eBook	$5.49 Buy eBook This is a digital eBook Nothing will be shipped to you Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices Most eBooks are returnable within 14 days of purchase Questions? See our eBook FAQ