In this sequel to the bestselling "Delivering Knock Your Socks Off Service", Anderson and Zemke show readers not only how to maintain grace under fire when it comes to customer service, they actually give suggestions for fielding tough-as-nails customer questions--with aplomb.
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In this sequel to the bestselling "Delivering Knock Your Socks Off Service", Anderson and Zemke show readers not only how to maintain grace under fire when it comes to customer service, they actually give suggestions for fielding tough-as-nails customer questions--with aplomb.
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Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $1.78, good condition, Sold by Once Upon A Time Books rated 1.0 out of 5 stars, ships from Tontitown, AR, UNITED STATES, published 1995 by AMACOM.
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Seller's Description:
This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.
Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $1.97, fair condition, Sold by Reliant Bookstore rated 1.0 out of 5 stars, ships from El Dorado, KS, UNITED STATES, published 1995 by AMACOM.
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Seller's Description:
Fair. This book is a well used but readable copy. Integrity of the book is still intact with no missing pages. May have considerable notes or highlighting. Cover image on the book may vary. Ships out quickly in a secure plastic mailer!
Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $3.00, very good condition, Sold by Half Price Books Inc rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1995 by AMACOM.
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Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $3.59, good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1995 by Amacom.
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Seller's Description:
Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $3.77, like new condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1995 by Amacom.
Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $5.99, very good condition, Sold by Half Price Books Inc rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1995 by AMACOM.
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Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $6.32, good condition, Sold by Colorado's Used Bookstore, Inc rated 4.0 out of 5 stars, ships from Englewood, CO, UNITED STATES, published 1995 by AMACOM/American Management Association.
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Seller's Description:
Good. Light edge and corner wear. Pages still clean and tight. All orders shipped with tracking number and e-mail confirmation. All Orders Shipped With Tracking And Delivery Confirmation Numbers.
Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $7.00, like new condition, Sold by Persephone's Books rated 5.0 out of 5 stars, ships from Gastonia, NC, UNITED STATES, published 1995 by AMACOM.
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Seller's Description:
Fine. No Jacket. Signed by Author(s) 8vo-over 7¾"-9¾" tall. xv, 143 pp. First printing thus. Signed and dated by author Anderson on the title page, with a presentation inscription to Dori Sanders, South Carolina author.
Add this copy of Knock Your Socks Off Answers: Solving Customer to cart. $7.64, new condition, Sold by EB-Books LLC rated 5.0 out of 5 stars, ships from Rockford, IL, UNITED STATES, published 1995 by Amacom.
