Using case studies from the UK, the U.S., Middle East, Scandinavia, and Singapore, this book shows readers how to use research to understand what customers actually want, not what one might assume they want.
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Using case studies from the UK, the U.S., Middle East, Scandinavia, and Singapore, this book shows readers how to use research to understand what customers actually want, not what one might assume they want.
Read Less
Add this copy of Effective Customer Care: Understand Needs, Improve to cart. $6.00, like new condition, Sold by Mordechai Books rated 5.0 out of 5 stars, ships from Syosset, NY, UNITED STATES, published 2010 by Kogan Page.
Add this copy of Effective Customer Care (Creating Success, 52) to cart. $10.99, good condition, Sold by Phatpocket Limited rated 4.0 out of 5 stars, ships from Waltham Abbey, ESSEX, UNITED KINGDOM, published 2010 by Kogan Page.
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Seller's Description:
Good. Ships from UK in 48 hours or less (usually same day). Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. 100% money back guarantee. We are a world class secondhand bookstore based in Hertfordshire, United Kingdom and specialize in high quality textbooks across an enormous variety of subjects. We aim to provide a vast range of textbooks, rare and collectible books at a great price. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. We provide a 100% money back guarantee and are dedicated to providing our customers with the highest standards of service in the bookselling industry.
Add this copy of Effective Customer Care: Understand Needs, Improve to cart. $19.45, good condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 2010 by Kogan Page.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 350grams, ISBN: 9780749459970.
Add this copy of Effective Customer Care (Creating Success, 52) to cart. $34.14, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2010 by Kogan Page.
Add this copy of Effective Customer Care (Creating Success, 52) to cart. $65.05, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2010 by Kogan Page.
Add this copy of Effective Customer Care: Understand Needs, Improve to cart. $112.16, new condition, Sold by GridFreed rated 4.0 out of 5 stars, ships from North Las Vegas, NV, UNITED STATES, published 2010 by Kogan Page.
