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Customers for Life Book - Sewell, Carl, and Brown, Paul B, M D, and Brown
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magazine comes a hands-on, practical guide to customer service. In a series of short, well-focused chapters that combine humor and direct language, Sewell explains how he developed his approach to matchless customer service.

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Customers for Life Book 1991, Pocket Books, New York, NY

ISBN-13: 9780671747954

Trade paperback