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New Hardcover Customer Services Books

Building a Storybrand: Clarify Your Message So Customers Will Listen Building a Storybrand:...

Donald Miller
Buy new from $12.18
eBook from $13.99

Raving Fans Raving Fans

Ken Blanchard, Sheldon Bowles
Buy new from $5.76

Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service Be Our Guest-Revised and...

The Disney Institute
Buy new from $8.03

The Customer Rules: The 39 Essential Rules for Delivering Sensational Service The Customer Rules: The 39...

Lee Cockerell
Buy new from $9.47

Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise Excellence Wins: A No...

Horst Schulze, Dean Merrill
Buy new from $16.25
eBook from $14.99

Fish!: A Proven Way to Boost Morale and Improve Results Fish!: A Proven Way to Boost...

Stephen C Lundin, John Christensen
Buy new from $9.19

Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days Never Lose a Customer Again:...

Joey Coleman
Buy new from $11.85

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Customer Success: How...

Nick Mehta, Dan Steinman
Buy new from $10.87
eBook from $19.00

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail The Innovator's Dilemma: When...

Clayton M Christensen
Buy new from $22.45

Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business Superfans: The Easy Way to...

Pat Flynn
Buy new from $9.99

Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption Unlocking the Customer Value...

Thales S Teixeira, Greg Piechota
Buy new from $9.73

7L: The Seven Levels of Communication: Go from Relationships to Referrals 7L: The Seven Levels of...

Michael J Maher
Buy new from $16.85

Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty Getting Naked: A Business...

Patrick M Lencioni
Buy new from $5.99

Know What You're FOR: A Growth Strategy for Work, An Even Better Strategy for Life Know What You're FOR: A...

Jeff Henderson, John C. Maxwell (Foreword by)
Buy new from $5.40
eBook from $13.99

The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth The Supernova Advisor:...

Robert D Knapp
Buy new from $37.82

The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results The Challenger Customer:...

Brent Adamson, Matthew Dixon
Buy new from $14.95

The Business of Belonging: How to Make Community Your Competitive Advantage The Business of Belonging:...

David Spinks
Buy new from $18.89

Lessons in Service from Charlie Trotter Lessons in Service from...

Edmund Lawler
Buy new from $31.84

Jeffrey Gitomer's Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money Jeffrey Gitomer's Little Red...

Jeffrey Gitomer
Buy new from $13.41

Step Up and Lead Step Up and Lead

Frank Viscuso
Buy new from $101.51
eBook from $60.35

Raise the Bar: An Action-Based Method for Maximum Customer Reactions Raise the Bar: An Action...

Jon Taffer
Buy new from $9.17

The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth for Your Company The Customer Success...

Ashvin Vaidyanathan, Ruben Rabago
Buy new from $22.06
eBook from $19.00

The Lost Art of Closing: Winning the Ten Commitments That Drive Sales The Lost Art of Closing:...

Anthony Iannarino
Buy new from $16.85

Services Marketing: Integrating Customer Focus Across the Firm Services Marketing:...

Valarie a Zeithaml, Mary Jo Bitner
Buy new from $25.36
eBook from $65.00

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