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Hardcover Business Economics Customer Service Books

Emotion Marketing: The Hallmark Way of Winning Customers for Life Emotion Marketing: The...

Scott Robinette, Claire Brand
Buy from $2.04

CRM Unplugged: Releasing CRM's Strategic Value CRM Unplugged: Releasing CRM...

Bligh, Turk
Buy from $6.53

Social Proof: The Who, What, Why, Where, When, and How Social Proof: The Who, What,...

Ken Rochon
Buy from $21.42

The Customer Service Intervention: Bottom-Line Tactics for Front-Line Managers The Customer Service...

Carolyn A Martin
Buy from $6.25

Social Commerce: Consumer Behaviour in Online Environments Social Commerce: Consumer...

Rosy Boardman (Editor), Marta Blazquez (Editor)
Buy from $129.05
eBook from $47.70

Clientelligence: How Superior Client Relationships Fuel Growth and Profits Clientelligence: How Superior...

Michael B Rynowecer
Buy from $2.32

Inclusive 360: Proven Solutions for an Equitable Organization Inclusive 360: Proven...

Bernadette Smith
Buy from $6.00

The Power of Customer Misbehavior: Drive Growth and Innovation by Learning from Your Customers The Power of Customer...

M. Fisher, M. Abbott
Buy from $6.16
eBook from $10.50

IMC, the Next Generation: Five Steps for Delivering Value and Measuring Returns Using Marketing Communication IMC, the Next Generation:...

Don E Schultz, Heidi Schultz
Buy from $1.55
eBook from $42.50

SAP CRM: Technical Principles and Programming SAP CRM: Technical Principles...

Stephen Johannes
Buy from $15.58

Let's Close a Deal: Turn Contacts Into Paying Customers for Your Company, Product, Service or Cause Let's Close a Deal: Turn...

Christine Clifford
Buy from $7.45

Services Marketing Services Marketing

Valarie A Zeithaml, Mary Jo Bitner
Buy from $2.84

Covid-19, Technology and Marketing: Moving Forward and the New Normal Covid-19, Technology and...

Vanessa Ratten (Editor), Park Thaichon (Editor)
Buy from $185.98
eBook from $50.70

Book Idea to Bestseller in 30 Days: America's Publisher Shows You How To Write, Publish and Launch Your Book to Global Bestseller Status Book Idea to Bestseller in 30...

Michael D Butler
Buy from $10.99

Thank You Very Much Thank You Very Much

Holly Stiel, Robert Spinrad
Buy from $6.52

Think Human: The Customer Experience Revolution in the Digital Age Think Human: The Customer...

Olivier Duha
Buy from $80.01

The Ultimate Crm Handbook The Ultimate Crm Handbook

John G Freeland (Editor)
Buy from $2.32

Igniting Customer Connections: Fire Up Your Company's Growth by Multiplying Customer Experience and Engagement Igniting Customer Connections...

Andrew Frawley
Buy from $1.45

The Compass and the Nail: How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet The Compass and the Nail: How...

Craig Wilson
Buy from $2.85

Connect: How Companies Succeed by Engaging Radically with Society Connect: How Companies...

Sir John Browne, Robin Nuttall
Buy from $3.00

The Amare Wave: Uplift Your Business by Putting Love to Work The Amare Wave: Uplift Your...

Moshe Engelberg, Stacey Aaronson
Buy from $9.94

Client-Centered Service: How to Keep Them Coming Back for More Client-Centered Service: How...

David W Cottle, CPA, CMC
Buy from $10.99

Funeral Home Customer Service from AZ Funeral Home Customer Service...

Dr. Alan D Wolfelt, PhD
Buy from $6.98

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