Total quality management (TQM) is a concept of integrated management techniques designed to encourage customer service improvements and profitability. Illustrated with case studies, this manual explains how company trainers have a crucial role to play in introducing TQM to their companies.
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Total quality management (TQM) is a concept of integrated management techniques designed to encourage customer service improvements and profitability. Illustrated with case studies, this manual explains how company trainers have a crucial role to play in introducing TQM to their companies.
Read Less
Add this copy of Training for Total Quality Management to cart. $13.83, very good condition, Sold by Roger Lucas rated 4.0 out of 5 stars, ships from Horncastle, Lincs, UNITED KINGDOM, published 1993 by Kogan Page.
Add this copy of Training for Total Quality Management to cart. $19.51, fair condition, Sold by Anybook rated 4.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 1992 by Kogan Page Ltd.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 400grams, ISBN: 9780749407544.
Add this copy of Training for Total Quality Management (Practical to cart. $23.83, very good condition, Sold by Reuseabook rated 4.0 out of 5 stars, ships from Gloucester, GLOS, UNITED KINGDOM, published 1992 by Kogan Page Ltd.
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Seller's Description:
Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine.
Add this copy of Training for Total Quality Management to cart. $25.59, good condition, Sold by Anybook rated 4.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 1992 by Kogan Page.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. Clean from markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 400grams, ISBN: 9780749407544.
Add this copy of Training for Total Quality Management (Practical to cart. $49.38, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1992 by Kogan Page Ltd.