Get restaurant managers and their staffs quickly up and running with the essentials of providing excellent service and enhancing the dining experience No matter how superb the cuisine or attractive the decor, nothing alienates customers quicker than poor service. That is why service is one of the major assessment criteria found in virtually every popular guide to eating out. Written for a market of 750,000 restaurant managers and their waitstaffs, this valuable guide schools readers in the basics of providing good food and ...
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Get restaurant managers and their staffs quickly up and running with the essentials of providing excellent service and enhancing the dining experience No matter how superb the cuisine or attractive the decor, nothing alienates customers quicker than poor service. That is why service is one of the major assessment criteria found in virtually every popular guide to eating out. Written for a market of 750,000 restaurant managers and their waitstaffs, this valuable guide schools readers in the basics of providing good food and beverage service and assisting in the creation of an excellent dining experience. In a concise, no-nonsense style, Restaurant Service Basics acquaints readers with the different service categories - including French, American, English, Russian, Family-Style, and Banquet. It provides step-by-step instructions on how to greet and seat guests, take orders, answer questions, serve food, time a meal, and handle the check. It also features a chapter devoted exclusively to wine and bar service techniques. It also includes helpful guidelines on safety, sanitation, risk management, and emergency procedures. Sondra J. Dahmer (Eden Prairie, MN) and Kurt W. Kahl (Madison, IN) are instructors of professional waitstaff training courses.
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Add this copy of Restaurant Service Basics to cart. $2.29, very good condition, Sold by ThriftBooks-Reno rated 4.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2001 by John Wiley & Sons.
Add this copy of Restaurant Service Basics: Wiley Restaurant Basics to cart. $3.00, good condition, Sold by HPB-Red rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2001 by Wiley.
Edition:
Special Edition/ / Eng-Sub and Revised edition
Publisher:
John Wiley & Sons
Published:
2001
Language:
English
Alibris ID:
17775945903
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Add this copy of Restaurant Service Basics (Wiley Restaurant Basics to cart. $11.99, good condition, Sold by Reuseabook rated 4.0 out of 5 stars, ships from Gloucester, GLOS, UNITED KINGDOM, published 2001 by John Wiley & Sons.
Edition:
Special Edition/ / Eng-Sub and Revised edition
Publisher:
John Wiley & Sons
Published:
10/30/2001
Language:
English
Alibris ID:
17870217253
Shipping Options:
Standard Shipping: $4.99
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Seller's Description:
Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Damaged cover. The cover of is slightly damaged for instance a torn or bent corner.