Skip to main content alibris logo
Call Centers for Dummies - Bergevin, Real, and Bergevin, Raal, and Bergevin, R?al
Filter Results
Shipping
Item Condition
Seller Rating
Other Options
Change Currency

A fun and simple guide to improving call center management and response Call Centers For Dummies serves as the ideal resource for call center managers. Concentrating on revenue generation, efficiency, and customer satisfaction, it helps managers improve their results and affect their company's bottom line. With new tools and tactics specifically designed for call center managers, Call Centers For Dummies helps put a value on customer relations efforts undertaken in call centers and helps managers implement new strategies ...

loading
Call Centers For Dummies 2010, For Dummies

ISBN-13: 9780470677438

2nd edition

Trade paperback

Call Centers for Dummies 2005, For Dummies

ISBN-13: 9780470835494

Trade paperback