Includes access to 3 exclusive ebooks for hardcover readers only! It pays to be LIKEABLE! "Dave Kerpen has explained why customers expect more, and he gives you the tools to deliver on your brand promise. Be honest, be transparent, and be authentic. If you want to be likeable in business, you must read this book!" -Jeffrey Hayzlett, bestselling author of Running the Gauntlet and The Mirror Test "Dave Kerpen's manifesto on becoming a likeable leader of a likeable business applies equally well to social entrepreneurs and the ...
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Includes access to 3 exclusive ebooks for hardcover readers only! It pays to be LIKEABLE! "Dave Kerpen has explained why customers expect more, and he gives you the tools to deliver on your brand promise. Be honest, be transparent, and be authentic. If you want to be likeable in business, you must read this book!" -Jeffrey Hayzlett, bestselling author of Running the Gauntlet and The Mirror Test "Dave Kerpen's manifesto on becoming a likeable leader of a likeable business applies equally well to social entrepreneurs and the nonprofit sector. Gratitude is his concluding principle, and I sure am grateful to Dave for writing this book." -Charles Best, founder of DonorsChoose.org "Kerpen demonstrates how building a likeable culture may be the most vital and rewarding strategy of all." -John Jantsch, author of The Commitment Engine and Duct Tape Marketing "This important, persuasive book will change the way you think about and operate your business. Anyone who hopes to lead successfully in the twenty-first century needs to read this book." -Meg Cadoux Hirshberg, author of For Better or For Work: A Survival Guide for Entrepreneurs and Their Families About the Book: You can have a rock-solid business strategy, unlimited resources, and the most talented people on staff. But only one thing is guaranteed in today's hyperconnected society: if your business isn't likeable, it will fail. Dave Kerpen knows how important it is for a business to be liked-by customers, employees, stakeholders, and the general public. He wrote the book on it. His groundbreaking bestseller Likeable Social Media changed the way businesses interact with their customers on a daily basis. Likeable Business lays out 11 strategies for organizations of all sizes to spur growth, profits, and overall success. Dave Kerpen reveals the remarkable returns you'll get when you gain the trust of your customers and stakeholders. In today's social media world, it literally pays to be likeable. Likeable Business helps any leader at a smallor mid-sized company increase profits and spur growth by applying the 11 principles of business likeability, such as: LISTENING-to customers, colleagues, shareholders-and competitorsAUTHENTICITY-because today's savvy customer always knows when you're faking itTRANSPARENCY-honesty builds trust, and any deviation can destroy your reputationADAPTABILITY-managing change and finding new opportunities is critical to success todaySIMPLICITY-in design, in form, and in functionGRATEFULNESS-every "thank you" is appreciated . . . and generates surprising returns! Likeability spreads. As a business leader, you set the tone. Be likeable and your staff will be likeable-which in turn creates a more likeable customer experience. The blueprint for everlasting business likeability is in your hands. Apply Kerpen's basic principles day in and day out, and profits and growth are sure to follow.
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Add this copy of Likeable Business: Why Today's Consumers Demand More to cart. $1.31, good condition, Sold by PlumCircle rated 5.0 out of 5 stars, ships from West Mifflin, PA, UNITED STATES, published 2012 by McGraw-Hill.
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Good. Somewhat damaged. May have bumped corner, torn or missing dust cover, folded pages, light dust soil, remainder mark, price sticker, other damage, or be bent. 99% of orders arrive in 4-10 days.
Add this copy of Likeable Business: Why Today's Consumers Demand More to cart. $2.26, very good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Brownstown, MI, UNITED STATES, published 2012 by McGraw-Hill Education.
Add this copy of Likeable Business: Why Today's Consumers Demand More to cart. $2.26, good condition, Sold by ThriftBooks-Dallas rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2012 by McGraw-Hill Education.
Add this copy of Likeable Business: Why Today's Consumers Demand More to cart. $3.00, very good condition, Sold by Bookoutlet rated 5.0 out of 5 stars, ships from Bridgeton, NJ, UNITED STATES, published 2012 by McGraw-Hill Education.
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Very good. Ships Within 24 Hours M-F-Satisfaction Guaranteed! Has a publisher overstock mark. Item is in Good Condition. Clean Copy With Light Amount of Wear.
Add this copy of Likeable Business: Why Today's Consumers Demand More to cart. $3.75, good condition, Sold by Goodwill Books rated 5.0 out of 5 stars, ships from Hillsboro, OR, UNITED STATES, published 2012 by McGraw-Hill Education.
Add this copy of Likeable Business: Why Today's Consumers Demand More to cart. $28.89, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 2012 by McGraw Hill.
Add this copy of Likeable Business: Why Today's Consumers Demand More to cart. $29.99, good condition, Sold by Anybook rated 4.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 2013 by Mcgraw Hill.
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This is an ex-library book and may have the usual library/used-book markings inside. This book has hardback covers. Clean from markings. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 600grams, ISBN: 9780071813730.
Add this copy of Likeable Business: Why Today*S Consumers Demand More to cart. $35.19, new condition, Sold by discount_scientific_books rated 5.0 out of 5 stars, ships from Sterling Heights, MI, UNITED STATES, published 2012 by McGraw-Hill Education.
Add this copy of Likeable Business: Why Today*S Consumers Demand More to cart. $35.63, new condition, Sold by discount_scientific_books rated 5.0 out of 5 stars, ships from Sterling Heights, MI, UNITED STATES, published 2012 by McGraw-Hill Education.
Add this copy of Likeable Business: Why Today's Consumers Demand More to cart. $43.94, new condition, Sold by Revaluation Books rated 4.0 out of 5 stars, ships from Exeter, DEVON, UNITED KINGDOM, published 2012 by McGraw-Hill.
