Shaun Belding

Shaun Belding is CEO of The Belding Group of Companies, an award-winning company that has helped organizations create outstanding customer experience, dynamic leaders and engaging workplaces for over 25 years. Shaun is author of five previous books, published internationally in 12 languages. He is recognized as a leading global expert on customer service, service recovery, employee performance and building positive workplaces.

Shaun Belding is CEO of The Belding Group of Companies, an award-winning company that has helped organizations create outstanding customer experience, dynamic leaders and engaging workplaces for over 25 years. Shaun is author of five previous books, published internationally in 12 languages. He is recognized as a leading global expert on customer service, service recovery, employee performance and building positive workplaces. See less