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Willie's Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty - Van Hooser, Phillip
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Praise for Willie's Way: "Willie's Way is a fascinating compilation of real-life customer service stories that actually make a difference. It's about building your brand one customer at a time. Read how enthusiasm, confidence, and sincerity can impact your customers, grow revenues, and impact your bottom line. This is the best book I've read on customer service in a long time." --Joe Scarlett Chairman of the Board Tractor Supply Company "Wow! Willie's Way is simply infectious. Every reader is sure to find the six ...

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Willie's Way: 6 Secrets for Wooing, Wowing, and Winning Customers and Their Loyalty 2009, Dulaney Pub.

ISBN-13: 9781893322868

Hardcover