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The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you've learned to your practices and achieve sustainable competitive advantage.

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    • eBook Details (this title has multiple eBook editions)
    eBook icon EPUB eBook Total Quality Management and Operational Excellence

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    • Title: Total Quality Management and Operational Excellence by John S. Oakland; Robert J. Oakland; Michael A. Turner
    • Publisher: Taylor & Francis
    • Print ISBN: 9781138673410, 1138673412
    • eText ISBN: 9781317202950
    • Edition: 2020 5th edition
    • Format: EPUB eBook
    $32.45
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    • Questions? See our eBook FAQ
    • eBook Details
    eBook icon PDF eBook Total Quality Management and Operational Excellence

    This is a digital edition of this title.

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    • Title: Total Quality Management and Operational Excellence by Oakland, John S.
    • Publisher: Taylor & Francis
    • Print ISBN: 9780415635493, 0415635497
    • eText ISBN: 9780415635493
    • Edition: 2014 4th edition
    • Format: PDF eBook
    $44.00
    digital devices
    • This is a digital eBook
      Nothing will be shipped to you
    • Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices
    • Most eBooks are returnable within 14 days of purchase
    • Questions? See our eBook FAQ