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Total Quality Management and Operational Excellence: Text with Cases

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Total Quality Management and Operational Excellence: Text with Cases - Oakland, John S, and Oakland, Robert J, and Turner, Michael A
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The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you've learned to your practices and achieve sustainable competitive advantage.

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Total Quality Management and Operational Excellence: Text with Cases 2020, Routledge, Oxford

ISBN-13: 9781138673410

5th edition

Trade paperback

Total Quality Management and Operational Excellence: Text with Cases 2020, Routledge, Oxford

ISBN-13: 9781138673403

5th edition

Hardcover

Total Quality Management and Operational Excellence: Text with Cases 2014, Routledge, London

ISBN-13: 9780415635509

4th edition

Trade paperback

Total Quality Management and Operational Excellence: Text with Cases 2014, Routledge

ISBN-13: 9780415635493

4th edition

Hardcover