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Total Quality Management: A Pictorial Guide for Managers

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Total Quality Management: A pictorial guide for managers - Oakland, John S, and Morris, Peter
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Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. Professor John Oakland is undoubtedly the British guru of quality management. Following a successful industrial career in research ...

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Total Quality Management: A pictorial guide for managers 2016, Routledge, London

ISBN-13: 9781138140356

Hardcover

Total Quality Management: A Pictorial Guide for Managers 1997, Routledge, Oxford

ISBN-13: 9780750623247

UK edition

Trade paperback