For business executives, managers and owners, the authors present a refreshingly jargon-free book on fostering employee pride and providing excellent customer service. Demonstrating the difference between poor, good and truly excellent service, the book also offers ways to improve service quality, strategies for increasing growth, and much more.
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For business executives, managers and owners, the authors present a refreshingly jargon-free book on fostering employee pride and providing excellent customer service. Demonstrating the difference between poor, good and truly excellent service, the book also offers ways to improve service quality, strategies for increasing growth, and much more.
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Add this copy of The Quest for Quality to cart. $2.70, fair condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 1996 by St. Martin's Press.
Add this copy of The Quest for Quality: Prescriptions for Achieving to cart. $3.99, very good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1996 by St. Martin's Press.
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Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Add this copy of The Quest for Quality: Prescriptions for Achieving to cart. $5.00, good condition, Sold by HPB-Red rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1996 by St Martins Pr.
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Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Add this copy of The Quest for Quality: Prescriptions for Achieving to cart. $32.10, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1996 by St Martins Pr.
