Give employees effective telephone skills and you will see what a powerful business tool the phone can be. Everything from voice inflection to follow-up calls is covered in this course. Understand customers' needs. Ask effective questions. Master proper telephone techniques.
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Give employees effective telephone skills and you will see what a powerful business tool the phone can be. Everything from voice inflection to follow-up calls is covered in this course. Understand customers' needs. Ask effective questions. Master proper telephone techniques.
Read Less
Add this copy of Telephone Courtesy and Customer Service: Crisp 50 to cart. $2.82, very good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 2000 by Axzo Press.
Add this copy of Telephone Courtesy & Customer Service to cart. $5.00, very good condition, Sold by Eatons Books and Crafts rated 4.0 out of 5 stars, ships from Owatonna, MN, UNITED STATES, published 2000 by Crisp Pub Inc.
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Seller's Description:
Very Good. Softcover, in Very Good to Fine condition, no stamps writing or marks, a couple little corner bumps, good binding, clean bright unmarked pages, nice shape, A Crispy Fifty-Minute Book, Third Edition,
Add this copy of Crisp: Telephone Courtesy & Customer Service, Third to cart. $6.99, very good condition, Sold by HPB-Ruby rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2000 by Crisp Learning.
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Seller's Description:
Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
