Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded
Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded
Originally published in 1999, "Super Service" has become the go-to book customer service representatives and managers turn to for expert advice on how to deal with difficult customers and challenging situations. Now, it has been completely revised and expanded to address current issues faced by customer service professionals.
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Originally published in 1999, "Super Service" has become the go-to book customer service representatives and managers turn to for expert advice on how to deal with difficult customers and challenging situations. Now, it has been completely revised and expanded to address current issues faced by customer service professionals.
Read Less
Add this copy of Super Service: Seven Keys to Delivering Great Customer to cart. $1.25, good condition, Sold by Once Upon A Time Books rated 1.0 out of 5 stars, ships from Tontitown, AR, UNITED STATES, published 1999 by McGraw-Hill.
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Seller's Description:
This is a used book in good condition and may show some signs of use or wear. This is a used book in good condition and may show some signs of use or wear.
Add this copy of Super Service: Seven Keys to Delivering Great Customer to cart. $2.15, like new condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 1999 by McGraw-Hill.
Add this copy of Super Service: Seven Keys to Delivering Great Customer to cart. $2.36, good condition, Sold by Blue Vase Books rated 5.0 out of 5 stars, ships from Interlochen, MI, UNITED STATES, published 1999 by McGraw-Hill.
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Seller's Description:
The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
Add this copy of Super Service: Seven Keys to Delivering Great Customer to cart. $3.81, very good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1999 by McGraw-Hill.
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Seller's Description:
Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.
Add this copy of Super Service: Seven Keys to Delivering Great Customer to cart. $3.81, good condition, Sold by Wonder Book - Member ABAA/ILAB rated 5.0 out of 5 stars, ships from Frederick, MD, UNITED STATES, published 1999 by McGraw-Hill.
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Seller's Description:
Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Add this copy of Super Service: Seven Keys to Delivering Great Customer to cart. $3.96, like new condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Brownstown, MI, UNITED STATES, published 2009 by McGraw-Hill Companies.
Add this copy of Super Service: Seven Keys to Delivering Great Customer to cart. $3.96, very good condition, Sold by Bookoutlet rated 5.0 out of 5 stars, ships from Bridgeton, NJ, UNITED STATES, published 2009 by McGraw-Hill Companies.
Edition:
2nd Completely Revised and Expanded edition
Publisher:
McGraw-Hill Companies
Published:
2009
Language:
English
Alibris ID:
18049633092
Shipping Options:
Standard Shipping: $4.99
Trackable Expedited: $9.99
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Seller's Description:
Very good. Ships Within 24 Hours M-F-Satisfaction Guaranteed! Has a publisher overstock mark. Item is in Good Condition. Clean Copy With Light Amount of Wear.
Add this copy of Super Service: Seven Keys to Delivering Great Customer to cart. $3.96, good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Brownstown, MI, UNITED STATES, published 2009 by McGraw-Hill Companies.
Add this copy of Super Service: Seven Keys to Delivering Great Customer to cart. $3.96, good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2009 by McGraw-Hill Companies.
Add this copy of Super Service: Seven Keys to Delivering Great Customer to cart. $4.45, fair condition, Sold by GoodwillVSB rated 5.0 out of 5 stars, ships from Oxnard, CA, UNITED STATES, published 2009 by McGraw-Hill Companies.
Edition:
2nd Completely Revised and Expanded edition
Publisher:
McGraw-Hill Companies
Published:
2009
Language:
English
Alibris ID:
17964181657
Shipping Options:
Standard Shipping: $4.99
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Fair. The book is 100% readable but visibly worn, and damaged. This may include stains. tears, rips, folded pages, binding damage, dents, scuffs, scratches and sticker residue. The book also may contain heavy highlighting and notes. Most books listed do not fall under these conditions as we tend to underlist. If you would like a photo of your purchase, please contact us.
All Editions of Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded